{"id":1283,"date":"2025-04-02T12:43:56","date_gmt":"2025-04-02T07:13:56","guid":{"rendered":"https:\/\/blog.spike.sh\/?p=1283"},"modified":"2025-06-03T18:15:14","modified_gmt":"2025-06-03T12:45:14","slug":"an-ode-to-opsgenie","status":"publish","type":"post","link":"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/","title":{"rendered":"An Ode to OpsGenie: A Look Back at One of Ops&#8217; Most Loved Tools"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">With the news of <strong><a href=\"https:\/\/spike.sh\/blog\/opsgenie-shutdown-what-you-need-to-know-and-your-next-steps\/\">OpsGenie shutting down<\/a><\/strong> and everyone looking for <a href=\"https:\/\/spike.sh\/blog\/opsgenie-alternatives-your-12-point-evaluation-checklist\/\">possible alternatives<\/a>, we wanted to take a moment\u2014not just to acknowledge the end, but to rewind and revisit the journey that brought them here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Over the years, it carved out a meaningful place in a competitive market, and in the workflows of thousands of teams. This is a look back at where it all began, what made OpsGenie different, and the mark it leaves behind.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<nav aria-label=\"Table of Contents\" class=\"wp-block-table-of-contents\"><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/#introduction\">Introduction<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/#the-incident-response-market-in-2012\">The Incident Response Market in 2012<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/#opsgenie-s-product-differentiation\">OpsGenie\u2019s Product Differentiation<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/#funding-and-acquisition\">Funding and Acquisition<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/#the-end-of-an-era\">The End of an Era<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/#reflections-as-spike-s-founder\">Reflections as Spike&#8217;s Founder<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/#closing-thoughts\">Closing Thoughts<\/a><\/li><\/ol><\/nav>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"introduction\"><strong>Introduction<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The story of OpsGenie starts in Turkey.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Its founding team\u2014<a href=\"https:\/\/www.linkedin.com\/berkay\">Berkay Mollamustafaoglu<\/a> (CEO), <a href=\"https:\/\/www.linkedin.com\/in\/ekelog\">Abdurrahim Eke<\/a>, and <a href=\"https:\/\/www.linkedin.com\/in\/sezgin-kucukkaraaslan\">Sezgin K\u00fc\u00e7\u00fckkaraaslan<\/a>\u2014all worked together at iFountain, a tech company where Berkay was CTO. After years of building together, they took the leap and co-founded <a href=\"https:\/\/web.archive.org\/web\/20160310192332\/https:\/\/www.opsgenie.com\">OpsGenie in 2012<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"606\" data-attachment-id=\"1305\" data-permalink=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/cleanshot-2025-04-01-at-20-55-23\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23.png\" data-orig-size=\"4243,2513\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"CleanShot 2025-04-01 at 20.55.23\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-1024x606.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-1024x606.png\" alt=\"\" class=\"wp-image-1305\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-1024x606.png 1024w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-300x178.png 300w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-768x455.png 768w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-1536x910.png 1536w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-2048x1213.png 2048w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-20.55.23-1200x711.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">OpsGenie&#8217;s home page in 2012<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">It was a great time to build for incident response. Infrastructure was moving to the cloud, and the operational pressure on teams was growing fast. PagerDuty had already kicked things off in 2009, and xMatters had been around since 2000. VictorOps launched around the same time as OpsGenie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This wasn\u2019t an empty field\u2014it was a race. And OpsGenie was off to a fast start.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-incident-response-market-in-2012\"><strong>The Incident Response Market in 2012<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">OpsGenie wasn\u2019t alone in the space.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PagerDuty<\/strong> had launched in 2009 and raised $1.9M early on. By January 2013, they raised another $10M and were priced at $18\/user\/month, later introducing a $9 plan.<\/li>\n\n\n\n<li><strong>VictorOps<\/strong>, which launched just after OpsGenie, offered a free tier and $27\/user\/month paid plan.<\/li>\n\n\n\n<li><strong>xMatters<\/strong>, the earliest to market, hadn\u2019t captured as much attention despite launching in 2000.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">OpsGenie entered with competitive pricing\u2014<strong>$8, $14, and $24 per user per month<\/strong>\u2014and a product that was already earning traction. By 2016\u201317, many of us were already customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"698\" data-attachment-id=\"1301\" data-permalink=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/cleanshot-2025-04-01-at-22-33-20\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20.png\" data-orig-size=\"1217,830\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"CleanShot 2025-04-01 at 22.33.20\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20-1024x698.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20-1024x698.png\" alt=\"opsgenie pricing\" class=\"wp-image-1301\" style=\"border-width:7px;border-radius:11px\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20-1024x698.png 1024w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20-300x205.png 300w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20-768x524.png 768w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20-1200x818.png 1200w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/CleanShot-2025-04-01-at-22.33.20.png 1217w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">OpsGenie pricing in 2015<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Why? Because the timing was perfect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More businesses were moving online. Uptime was becoming existential. And while teams had always cared about being alerted, the tooling to support that responsibility was still evolving. OpsGenie caught the same frequency as PagerDuty: <strong>self-serve, accessible, simple to adopt<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"opsgenie-s-product-differentiation\"><strong>OpsGenie\u2019s Product Differentiation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From my research\u2014and my own experience\u2014OpsGenie stood out by focusing on a few critical things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The mobile app just worked.<\/strong> In a world where getting woken up by a phone call was expected, having an app that helped you act quickly was essential.<\/li>\n\n\n\n<li><strong>Team-based collaboration during incidents.<\/strong> This wasn\u2019t just about sending alerts\u2014it was about helping teams coordinate.<\/li>\n\n\n\n<li><strong>Tagging and automation.<\/strong> OpsGenie allowed teams to tag events and incidents, which later enabled workflow automation.<\/li>\n\n\n\n<li><strong>Alert de-duplication.<\/strong> This was huge. OpsGenie worked hard to reduce noise\u2014a philosophy that directly inspired how we built <strong>Suppressed Incidents<\/strong> at Spike.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It wasn\u2019t loud. It wasn\u2019t flashy. It was just solid.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>I was an OpsGenie user during my time at Wingify. I\u2019ve used both PagerDuty and OpsGenie (before the Atlassian acquisition), and there was something distinct about the way OpsGenie respected the on-call engineer\u2019s experience<\/p><\/blockquote><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"funding-and-acquisition\"><strong>Funding and Acquisition<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full has-custom-border wp-duotone-unset-1\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"788\" data-attachment-id=\"1300\" data-permalink=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/incident-management-market-from-2018\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/Incident-management-market-from-2018.png\" data-orig-size=\"940,788\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Incident management market from 2018\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/Incident-management-market-from-2018.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/Incident-management-market-from-2018.png\" alt=\"Incident response market graph\" class=\"wp-image-1300\" style=\"border-width:1px;border-radius:10px\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/Incident-management-market-from-2018.png 940w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/Incident-management-market-from-2018-300x251.png 300w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/Incident-management-market-from-2018-768x644.png 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><figcaption class=\"wp-element-caption\">2018 was an insane time to be in this market<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In 2016, OpsGenie raised a <strong>$10M round from Battery Ventures<\/strong> to accelerate growth. And by 2018, they were reportedly making <strong>$20M in revenue<\/strong> with over <strong>3,000 customers<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s when <strong>Atlassian stepped in and acquired OpsGenie for $295M<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That same year:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>VictorOps was acquired by Splunk for $120M<\/li>\n\n\n\n<li>PagerDuty raised $90M before going public in 2019<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It was a signal that incident response had gone mainstream. Big players were entering. Great products were consolidating. And teams everywhere were finally getting the tools they needed to operate with resilience.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-end-of-an-era\"><strong>The End of an Era<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-attachment-id=\"1334\" data-permalink=\"https:\/\/blog.spike.sh\/an-ode-to-opsgenie\/opsgenie-timeline-2\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2.png\" data-orig-size=\"1024,768\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"OPSGENIE TIMELINE (2)\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2.png\" alt=\"OpsGenie timeline from launch to acquisition by Atlassian to sunsetting\" class=\"wp-image-1334\" style=\"border-radius:10px\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2.png 1024w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2-300x225.png 300w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2-768x576.png 768w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2-800x600.png?crop=1 800w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2-600x450.png?crop=1 600w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2-400x300.png?crop=1 400w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/04\/OPSGENIE-TIMELINE-2-200x150.png?crop=1 200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">End of an era.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In early 2024, the news started to quietly spread\u2014<strong>OpsGenie was shutting down<\/strong>. Atlassian, which had acquired OpsGenie back in 2018, began encouraging users to migrate to Jira Service Management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It wasn\u2019t entirely surprising. The OpsGenie brand had already faded inside the Atlassian ecosystem. Feature development slowed. The changelog went quiet. But even so, for those of us who\u2019d used it, recommended it, and learned from it\u2014it still hit hard.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>A product that once helped shape how we think about incident response will now quietly sunset into history.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Atlassian made a strategic choice. OpsGenie\u2019s capabilities aren\u2019t disappearing\u2014they\u2019re just being absorbed. But it\u2019s worth pausing to remember what made it special.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">OpsGenie wasn\u2019t just a tool. It was a way of thinking. About clarity. About control. About simplicity under pressure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reflections-as-spike-s-founder\"><strong>Reflections as Spike&#8217;s Founder<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As we were building Spike, I often found myself thinking about the tools I used and respected most\u2014<strong>OpsGenie was always on that list<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many of our early decisions were rooted in things OpsGenie did exceptionally well:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Their mobile app wasn\u2019t just a companion\u2014it was a <strong>central alerting interface<\/strong>.<\/li>\n\n\n\n<li>Their support for <strong>multi-channel alerting<\/strong> (SMS, voice, email, push) wasn\u2019t just about redundancy\u2014it was about reliability.<\/li>\n\n\n\n<li>They <strong>reduced alert noise<\/strong> with smart de-duplication, which inspired <strong>Suppressed Incidents<\/strong> in Spike.<\/li>\n\n\n\n<li>Their emphasis on <strong>team-based collaboration<\/strong>, rather than isolated alerts, influenced how we think about routing and visibility.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">One internal experiment we ran showed that <strong>over 74% of incident acknowledgements at Spike come through mobile-first channels<\/strong>\u2014a pattern that mirrors the kind of usage OpsGenie helped normalize over a decade ago.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;ve gone further since\u2014adding support for WhatsApp, Slack, Telegram, and automation through Playbooks\u2014but <strong>the spirit of what OpsGenie taught us remains at the core<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"closing-thoughts\"><strong>Closing Thoughts<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">OpsGenie helped define what modern incident response should look like\u2014<strong>mobile-first, context-rich, team-oriented<\/strong>. Even as the product sunsets under Atlassian, the principles it championed still guide this industry.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">They didn\u2019t just build software. They helped shape how responders think about <strong>urgency, clarity, and care<\/strong>.<br>They showed us that incident management doesn\u2019t have to be loud\u2014it just has to be dependable.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Today, the landscape has evolved. We have automation. We have AI. But OpsGenie\u2019s approach to making incidents more human\u2014more thoughtful\u2014still matters.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Tools may shut down, but the ideas behind them don\u2019t.<\/strong><br>OpsGenie\u2019s best ideas live on\u2014in products like Spike, and in every engineer who once reached for their phone at 3AM and found help waiting.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thank you, OpsGenie.<\/strong> You made being on-call not just manageable\u2014but meaningful.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As OpsGenie sunsets under Atlassian, we take a moment to reflect on its journey\u2014from its founding in 2012 to its $295M acquisition, and what made it such a thoughtful incident response tool.<\/p>\n","protected":false},"author":191914268,"featured_media":1433,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","_lmt_disableupdate":"","_lmt_disable":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1440,1422],"tags":[1459],"class_list":["post-1283","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insights","category-opsgenie","tag-industry-insight"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>An Ode to OpsGenie: A Look Back at One of Ops&#039; 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