{"id":367,"date":"2024-12-05T07:47:23","date_gmt":"2024-12-05T07:47:23","guid":{"rendered":"https:\/\/blog.spike.sh\/2024\/12\/05\/slack-incident-management\/"},"modified":"2025-06-05T19:26:02","modified_gmt":"2025-06-05T13:56:02","slug":"slack-incident-management","status":"publish","type":"post","link":"https:\/\/blog.spike.sh\/slack-incident-management\/","title":{"rendered":"How to Build Effective Incident Response in Slack: A Step-by-Step Guide"},"content":{"rendered":"\n<nav aria-label=\"Table of Contents\" class=\"wp-block-table-of-contents\"><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#integrations-and-automation\">Integrations and Automation<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#creating-dedicated-incident-channels\">Creating Dedicated Incident Channels<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#utilizing-slack-commands-and-bots\">Utilizing Slack Commands and Bots<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#real-time-collaboration-during-incidents\">Real-Time Collaboration During Incidents<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#incident-timeline-and-channel-history\">Incident Timeline and Channel History<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#best-practices-for-incident-resolution\">Best Practices for Incident Resolution<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#building-a-custom-slack-incident-bot\">Building a Custom Slack Incident Bot<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#key-features-and-functionality\">Key Features and Functionality<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#development-principles\">Development Principles<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#implementation-steps\">Implementation Steps<\/a><\/li><\/ol><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#roles-and-responsibilities\">Roles and Responsibilities<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#defining-team-roles\">Defining Team Roles<\/a><\/li><\/ol><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#communication-protocols\">Communication Protocols<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#escalation-procedures\">Escalation Procedures<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#optimizing-your-incident-management-process\">Optimizing Your Incident Management Process<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#streamlining-workflows\">Streamlining Workflows<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#measuring-and-improving-response-times\">Measuring and Improving Response Times<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/#post-incident-reviews-and-documentation\">Post-Incident Reviews and Documentation<\/a><\/li><\/ol><\/li><\/ol><\/nav>\n\n\n\n<p class=\"wp-block-paragraph\">To manage incidents effectively in Slack, start by setting up your workspace and tools properly. Focus on integrating your systems, creating dedicated channels for incidents, and using Slack commands and bots to automate processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For seamless integration of incident management into your Slack workspace, check out <a href=\"https:\/\/spike.sh\/alerts\/slack\">Spike&#8217;s Slack integration<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"integrations-and-automation\">Integrations and Automation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Connect your monitoring tools with Slack to receive real-time alerts in the channels your team uses most. Popular integrations include monitoring services, logging platforms, and incident management tools. The goal is to ensure that critical alerts reach the right people immediately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"creating-dedicated-incident-channels\">Creating Dedicated Incident Channels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When an incident occurs, create a dedicated channel with a consistent naming convention, like #incd-240109-site-outage. This channel serves as the central hub for communication and collaboration during the incident. The naming structure should include:<br>&#8211; Date prefix (YYMMDD)<br>&#8211; Brief incident description<br>&#8211; Severity level (optional)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These channels not only facilitate active incident management but also act as searchable archives post-resolution, complementing tools like video calls or Slack huddles.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"utilizing-slack-commands-and-bots\">Utilizing Slack Commands and Bots<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Implement slash commands to streamline incident management processes. Common commands might include:<br>&#8211; \/incident &#8211; Creates a new incident ticket<br>&#8211; \/escalate &#8211; Notifies additional team members<br>&#8211; \/status &#8211; Updates incident status<br>&#8211; \/resolve &#8211; Marks an incident as resolved<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bots can automate routine tasks such as:<br>&#8211; Channel creation<br>&#8211; Team member notifications<br>&#8211; Status updates<br>&#8211; Incident documentation<br>&#8211; Timeline tracking<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These automations reduce manual overhead and ensure consistent process execution across all incidents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"real-time-collaboration-during-incidents\">Real-Time Collaboration During Incidents<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Slack&#8217;s real-time collaboration features enable seamless teamwork during incidents. Within your dedicated incident channel, team members can:<br>&#8211; Share screenshots and logs directly<br>&#8211; Use threads to discuss specific aspects without cluttering the main channel<br>&#8211; Pin critical information for easy access<br>&#8211; Use huddles for quick voice conversations without leaving the platform<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"incident-timeline-and-channel-history\">Incident Timeline and Channel History<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every message, file share, and action in Slack creates an automatic timeline of events. This chronological record is invaluable for:<br>&#8211; Understanding the incident progression<br>&#8211; Tracking decision points<br>&#8211; Identifying when specific actions were taken<br>&#8211; Creating accurate post-mortem reports<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To maximize the value of your channel history:<br>&#8211; Use threaded discussions for detailed troubleshooting<br>&#8211; Update channel topics to reflect current status<br>&#8211; Pin important messages and files<br>&#8211; Use emoji reactions to acknowledge updates quickly<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"best-practices-for-incident-resolution\">Best Practices for Incident Resolution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure efficient incident resolution:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Establish Clear Communication Protocols<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Designate a single incident commander<\/li>\n\n\n\n<li>Use standardized status updates<\/li>\n\n\n\n<li>Keep stakeholder communications in separate threads<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Document Actions in Real-Time<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Record all significant decisions<\/li>\n\n\n\n<li>Note attempted solutions, even failed ones<\/li>\n\n\n\n<li>Track impact on users or systems<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Maintain Focus<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep channel discussions relevant to the incident<\/li>\n\n\n\n<li>Move tangential discussions to separate threads<\/li>\n\n\n\n<li>Use reaction emojis instead of acknowledgment messages when possible<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These practices ensure that your team can respond effectively while maintaining a clear record for future reference and analysis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"building-a-custom-slack-incident-bot\">Building a Custom Slack Incident Bot<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Creating a custom Slack incident bot allows you to tailor incident management to your team&#8217;s specific needs. Here&#8217;s how to approach it effectively:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"key-features-and-functionality\">Key Features and Functionality<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your incident bot should include these essential capabilities: &#8211; Incident creation through slash commands (e.g., \/incident) &#8211; Automatic channel creation with standardized naming (e.g., #incd-240109-site-outage) &#8211; Automatic invitation of relevant team members &#8211; Integration with existing monitoring tools &#8211; Basic incident documentation templates<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"development-principles\">Development Principles<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When building your incident bot, follow these core principles: &#8211; Write well-tested, maintainable code &#8211; Make it open source when possible &#8211; Maintain comprehensive documentation &#8211; Use popular programming languages (like Ruby or C#) for easier maintenance &#8211; Follow Slack&#8217;s API best practices<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"implementation-steps\">Implementation Steps<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Set Up Your Development Environment<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create a Slack app in your workspace<\/li>\n\n\n\n<li>Configure necessary bot permissions<\/li>\n\n\n\n<li>Set up webhook endpoints<\/li>\n\n\n\n<li>Choose your programming language and framework<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Develop Core Functions<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Implement slash command handling<\/li>\n\n\n\n<li>Create channel management logic<\/li>\n\n\n\n<li>Build user invitation system<\/li>\n\n\n\n<li>Add monitoring tool integrations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Test and Deploy<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conduct thorough testing in a development environment<\/li>\n\n\n\n<li>Get feedback from the incident response team<\/li>\n\n\n\n<li>Deploy incrementally with monitoring<\/li>\n\n\n\n<li>Document usage instructions for team members<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Start with essential features and gradually add more sophisticated functionality based on your team&#8217;s needs and feedback. This approach ensures you build a tool that truly serves your incident management process while maintaining simplicity and reliability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"roles-and-responsibilities\">Roles and Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Clearly defined roles and responsibilities are crucial for effective incident management in Slack. Here&#8217;s how to structure your incident response team:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"defining-team-roles\">Defining Team Roles<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Incident Commander (IC)<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Takes charge of coordinating the incident response<\/li>\n\n\n\n<li>Makes critical decisions during the incident<\/li>\n\n\n\n<li>Delegates tasks to team members<\/li>\n\n\n\n<li>Ensures communication flows smoothly between all parties<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Technical Lead<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Leads the technical investigation<\/li>\n\n\n\n<li>Provides expert guidance on potential solutions<\/li>\n\n\n\n<li>Coordinates with engineering teams<\/li>\n\n\n\n<li>Evaluates the technical impact of proposed solutions<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Communications Lead<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Manages external and internal communications<\/li>\n\n\n\n<li>Updates status pages and customer communications<\/li>\n\n\n\n<li>Drafts incident messages for stakeholders<\/li>\n\n\n\n<li>Ensures consistent messaging across all channels<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"communication-protocols\">Communication Protocols<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Establish clear guidelines for communication:<br>&#8211; Use @mentions for urgent attention<br>&#8211; Implement status update intervals (e.g., every 30 minutes)<br>&#8211; Keep all communication in the dedicated incident channel<br>&#8211; Use thread replies for detailed discussions<br>&#8211; Document key decisions and actions in the channel<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"escalation-procedures\">Escalation Procedures<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Create a clear escalation path:<br><strong>First Response<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Initial assessment by on-call engineer<\/li>\n\n\n\n<li>Creation of incident channel<\/li>\n\n\n\n<li>Basic triage and severity assessment<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Team Escalation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Criteria for involving additional team members<\/li>\n\n\n\n<li>Process for pulling in subject matter experts<\/li>\n\n\n\n<li>Clear thresholds for management notification<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Management Escalation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Define conditions requiring executive involvement<\/li>\n\n\n\n<li>Establish chain of command for critical decisions<\/li>\n\n\n\n<li>Set expectations for response times at each level<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Document these roles and procedures in an easily accessible place (like a Slack channel or wiki) and regularly review them with your team. Regular training sessions ensure everyone understands their responsibilities when an incident occurs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"optimizing-your-incident-management-process\">Optimizing Your Incident Management Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Continuous improvement of your incident management process ensures faster resolution times and better outcomes. Here&#8217;s how to optimize your process:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"streamlining-workflows\">Streamlining Workflows<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Create automated workflows in Slack to reduce manual tasks: &#8211; Set up automated channel creation with standardized naming (e.g., #incident-YYMMDD-description) &#8211; Configure automatic role assignments based on incident type &#8211; Implement pre-defined incident templates for common scenarios &#8211; Use Slack&#8217;s Workflow Builder to automate routine communications<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"measuring-and-improving-response-times\">Measuring and Improving Response Times<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Track key metrics to identify areas for improvement:<br>&#8211; Mean Time to Acknowledge (MTTA)<br>&#8211; Mean Time to Resolution (MTTR)<br>&#8211; Number of escalations<br>&#8211; Time spent in each incident phase<br>&#8211; Frequency of similar incidents<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use these metrics to:<br>&#8211; Identify bottlenecks in your response process<br>&#8211; Recognize patterns in recurring incidents<br>&#8211; Adjust team size and composition as needed<br>&#8211; Optimize automation and integration points<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"post-incident-reviews-and-documentation\">Post-Incident Reviews and Documentation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conduct thorough post-incident reviews: 1. Document everything in a Slack channel or canvas: &#8211; Timeline of events &#8211; Actions taken &#8211; Root cause analysis &#8211; Lessons learned &#8211; Action items for prevention<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Create incident reports that include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Severity classification<\/li>\n\n\n\n<li>Impact assessment<\/li>\n\n\n\n<li>Resolution steps taken<\/li>\n\n\n\n<li>Preventive measures implemented<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Maintain a knowledge base:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Archive incident channels for future reference<\/li>\n\n\n\n<li>Update runbooks and documentation<\/li>\n\n\n\n<li>Share learnings across teams<\/li>\n\n\n\n<li>Create templates for similar future incidents<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Regularly review and update your incident management process based on these insights and feedback from team members. This continuous improvement cycle helps maintain an efficient and effective incident response system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more on incident management, visit <a href=\"https:\/\/spike.sh\/\">Spike<\/a> and learn how to get started with <a href=\"https:\/\/spike.sh\/incident-management\">incident management<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to build an effective incident response system in Slack with step-by-step guidance on integrations, automation, roles, and best practices for faster resolution.<\/p>\n","protected":false},"author":263547073,"featured_media":1138,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","_lmt_disableupdate":"","_lmt_disable":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1432],"tags":[],"class_list":["post-367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatops"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Build Effective Incident Response in Slack: A Step-by-Step Guide<\/title>\n<meta name=\"description\" content=\"Learn how to streamline incident response in Slack with dedicated channels, automated workflows, slash commands, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.spike.sh\/slack-incident-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Build Effective Incident Response in Slack: A Step-by-Step Guide\" \/>\n<meta property=\"og:description\" content=\"Learn how to streamline incident response in Slack with dedicated channels, automated workflows, slash commands, and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.spike.sh\/slack-incident-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Spike&#039;s blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-05T07:47:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T13:56:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2024\/12\/How-to-Build-Effective-Incident-Response-in-Slack.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2080\" \/>\n\t<meta property=\"og:image:height\" content=\"1128\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Gurneet Kaur\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gurneet Kaur\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/\"},\"author\":{\"name\":\"Gurneet Kaur\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#\\\/schema\\\/person\\\/a7618a3fb508eaf10bff8e3d8fbda394\"},\"headline\":\"How to Build Effective Incident Response in Slack: A Step-by-Step Guide\",\"datePublished\":\"2024-12-05T07:47:23+00:00\",\"dateModified\":\"2025-06-05T13:56:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/\"},\"wordCount\":1291,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/How-to-Build-Effective-Incident-Response-in-Slack.png\",\"articleSection\":[\"ChatOps\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/\",\"url\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/\",\"name\":\"How to Build Effective Incident Response in Slack: A Step-by-Step Guide\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/How-to-Build-Effective-Incident-Response-in-Slack.png\",\"datePublished\":\"2024-12-05T07:47:23+00:00\",\"dateModified\":\"2025-06-05T13:56:02+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#\\\/schema\\\/person\\\/a7618a3fb508eaf10bff8e3d8fbda394\"},\"description\":\"Learn how to streamline incident response in Slack with dedicated channels, automated workflows, slash commands, and more.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/How-to-Build-Effective-Incident-Response-in-Slack.png\",\"contentUrl\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/How-to-Build-Effective-Incident-Response-in-Slack.png\",\"width\":2080,\"height\":1128},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/slack-incident-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog.spike.sh\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Build Effective Incident Response in Slack: A Step-by-Step Guide\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#website\",\"url\":\"https:\\\/\\\/blog.spike.sh\\\/\",\"name\":\"Spike&#039;s blog\",\"description\":\"Learnings and opinions in a changing world\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.spike.sh\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#\\\/schema\\\/person\\\/a7618a3fb508eaf10bff8e3d8fbda394\",\"name\":\"Gurneet Kaur\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/836f14f7ecaca37b06fc993e6969e60d5814109f6395a7c66715ac1e14845ca8?s=96&d=robohash&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/836f14f7ecaca37b06fc993e6969e60d5814109f6395a7c66715ac1e14845ca8?s=96&d=robohash&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/836f14f7ecaca37b06fc993e6969e60d5814109f6395a7c66715ac1e14845ca8?s=96&d=robohash&r=g\",\"caption\":\"Gurneet Kaur\"},\"url\":\"https:\\\/\\\/blog.spike.sh\\\/author\\\/gurneetkaurspike\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Build Effective Incident Response in Slack: A Step-by-Step Guide","description":"Learn how to streamline incident response in Slack with dedicated channels, automated workflows, slash commands, and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.spike.sh\/slack-incident-management\/","og_locale":"en_GB","og_type":"article","og_title":"How to Build Effective Incident Response in Slack: A Step-by-Step Guide","og_description":"Learn how to streamline incident response in Slack with dedicated channels, automated workflows, slash commands, and more.","og_url":"https:\/\/blog.spike.sh\/slack-incident-management\/","og_site_name":"Spike&#039;s blog","article_published_time":"2024-12-05T07:47:23+00:00","article_modified_time":"2025-06-05T13:56:02+00:00","og_image":[{"width":2080,"height":1128,"url":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2024\/12\/How-to-Build-Effective-Incident-Response-in-Slack.png","type":"image\/png"}],"author":"Gurneet Kaur","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Gurneet Kaur","Estimated reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.spike.sh\/slack-incident-management\/#article","isPartOf":{"@id":"https:\/\/blog.spike.sh\/slack-incident-management\/"},"author":{"name":"Gurneet Kaur","@id":"https:\/\/blog.spike.sh\/#\/schema\/person\/a7618a3fb508eaf10bff8e3d8fbda394"},"headline":"How to Build Effective Incident Response in Slack: A Step-by-Step Guide","datePublished":"2024-12-05T07:47:23+00:00","dateModified":"2025-06-05T13:56:02+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.spike.sh\/slack-incident-management\/"},"wordCount":1291,"commentCount":0,"image":{"@id":"https:\/\/blog.spike.sh\/slack-incident-management\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2024\/12\/How-to-Build-Effective-Incident-Response-in-Slack.png","articleSection":["ChatOps"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.spike.sh\/slack-incident-management\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.spike.sh\/slack-incident-management\/","url":"https:\/\/blog.spike.sh\/slack-incident-management\/","name":"How to Build Effective Incident Response in Slack: A Step-by-Step Guide","isPartOf":{"@id":"https:\/\/blog.spike.sh\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.spike.sh\/slack-incident-management\/#primaryimage"},"image":{"@id":"https:\/\/blog.spike.sh\/slack-incident-management\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2024\/12\/How-to-Build-Effective-Incident-Response-in-Slack.png","datePublished":"2024-12-05T07:47:23+00:00","dateModified":"2025-06-05T13:56:02+00:00","author":{"@id":"https:\/\/blog.spike.sh\/#\/schema\/person\/a7618a3fb508eaf10bff8e3d8fbda394"},"description":"Learn how to streamline incident response in Slack with dedicated channels, automated workflows, slash commands, and more.","breadcrumb":{"@id":"https:\/\/blog.spike.sh\/slack-incident-management\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.spike.sh\/slack-incident-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/blog.spike.sh\/slack-incident-management\/#primaryimage","url":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2024\/12\/How-to-Build-Effective-Incident-Response-in-Slack.png","contentUrl":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2024\/12\/How-to-Build-Effective-Incident-Response-in-Slack.png","width":2080,"height":1128},{"@type":"BreadcrumbList","@id":"https:\/\/blog.spike.sh\/slack-incident-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.spike.sh\/"},{"@type":"ListItem","position":2,"name":"How to Build Effective Incident Response in Slack: A Step-by-Step Guide"}]},{"@type":"WebSite","@id":"https:\/\/blog.spike.sh\/#website","url":"https:\/\/blog.spike.sh\/","name":"Spike&#039;s blog","description":"Learnings and opinions in a changing world","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.spike.sh\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/blog.spike.sh\/#\/schema\/person\/a7618a3fb508eaf10bff8e3d8fbda394","name":"Gurneet Kaur","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/836f14f7ecaca37b06fc993e6969e60d5814109f6395a7c66715ac1e14845ca8?s=96&d=robohash&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/836f14f7ecaca37b06fc993e6969e60d5814109f6395a7c66715ac1e14845ca8?s=96&d=robohash&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/836f14f7ecaca37b06fc993e6969e60d5814109f6395a7c66715ac1e14845ca8?s=96&d=robohash&r=g","caption":"Gurneet Kaur"},"url":"https:\/\/blog.spike.sh\/author\/gurneetkaurspike\/"}]}},"modified_by":"Sreekar","jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2024\/12\/How-to-Build-Effective-Incident-Response-in-Slack.png","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pfMe4Q-5V","jetpack-related-posts":[{"id":360,"url":"https:\/\/blog.spike.sh\/chatops-on-slack-a-comprehensive-guide\/","url_meta":{"origin":367,"position":0},"title":"ChatOps on Slack: A Comprehensive Guide","author":"Sreekar","date":"10th May, 2024","format":false,"excerpt":"Incident Response on Slack with Spike is like responding to incidents on steroids!","rel":"","context":"In &quot;ChatOps&quot;","block_context":{"text":"ChatOps","link":"https:\/\/blog.spike.sh\/category\/incident-management\/chatops\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2024\/05\/ChatOps-on-Slack_-A-Comprehensive-Guide.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2024\/05\/ChatOps-on-Slack_-A-Comprehensive-Guide.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2024\/05\/ChatOps-on-Slack_-A-Comprehensive-Guide.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2024\/05\/ChatOps-on-Slack_-A-Comprehensive-Guide.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2024\/05\/ChatOps-on-Slack_-A-Comprehensive-Guide.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2024\/05\/ChatOps-on-Slack_-A-Comprehensive-Guide.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":2967,"url":"https:\/\/blog.spike.sh\/incident-response-for-devops-sres-and-it-teams\/","url_meta":{"origin":367,"position":1},"title":"Incident Response for DevOps, SREs, and IT Teams","author":"Sreekar","date":"25th August, 2025","format":false,"excerpt":"That 3 AM alert is never fun. Your heart races as you try to figure out what broke this time, and how fast you can fix it. But with an incident response in place, that panic turns into a calm, step-by-step fix. It helps you handle everything, from a server\u2026","rel":"","context":"In &quot;Incident Response&quot;","block_context":{"text":"Incident Response","link":"https:\/\/blog.spike.sh\/category\/incident-management\/incident-response\/"},"img":{"alt_text":"Blog cover image titled \"Incident Response for DevOps, SREs, and IT Teams\"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/The-Top-10-On-Call-Management-Tools-for-DevOps.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/The-Top-10-On-Call-Management-Tools-for-DevOps.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/The-Top-10-On-Call-Management-Tools-for-DevOps.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/The-Top-10-On-Call-Management-Tools-for-DevOps.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2704,"url":"https:\/\/blog.spike.sh\/pagerduty-vs-spike-incident-response\/","url_meta":{"origin":367,"position":2},"title":"PagerDuty vs. Spike: Which Incident Response Tool is Better in 2026","author":"Sreekar","date":"12th August, 2025","format":false,"excerpt":"If you\u2019re stuck choosing between PagerDuty vs. Spike for incident response, this comparison is for you. I signed up for both tools, tested their incident response capabilities, and compared them across the core criteria and a checklist (you\u2019ll find out more about these as you read). For each criterion and\u2026","rel":"","context":"In &quot;Comparison&quot;","block_context":{"text":"Comparison","link":"https:\/\/blog.spike.sh\/category\/comparison\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-13.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-13.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-13.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-13.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-13.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-13.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":3571,"url":"https:\/\/blog.spike.sh\/what-is-incidentio\/","url_meta":{"origin":367,"position":3},"title":"What is Incident.io? Key Features &amp; Benefits Explained","author":"Sreekar","date":"13th October, 2025","format":false,"excerpt":"What is Incident.io? Who is it for? And how does it help? This blog post answers all these questions. Plus, it covers key features, benefits, and setup steps. Give it a read and find out if Incident.io is the right fit for your team.","rel":"","context":"In &quot;Incident.io&quot;","block_context":{"text":"Incident.io","link":"https:\/\/blog.spike.sh\/category\/comparison\/incident-io\/"},"img":{"alt_text":"Blog cover image titled \"What is Incident.io? Key Features & Benefits Explained\"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/10\/23.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/10\/23.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/10\/23.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/10\/23.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/10\/23.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/10\/23.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":2749,"url":"https:\/\/blog.spike.sh\/pagerduty-review-for-incident-response\/","url_meta":{"origin":367,"position":4},"title":"PagerDuty Review for Incident Response (2026)","author":"Sreekar","date":"13th August, 2025","format":false,"excerpt":"If you're unsure about choosing PagerDuty for incident response, this review will help you decide. To write this PagerDuty review, I signed up for the tool and tested it thoroughly. I created a service called Cron Job, connected it to Healthchecks.io, and then triggered several test alerts. This process allowed\u2026","rel":"","context":"In &quot;PagerDuty&quot;","block_context":{"text":"PagerDuty","link":"https:\/\/blog.spike.sh\/category\/comparison\/pagerduty\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-12.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-12.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-12.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-12.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-12.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-12.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":2789,"url":"https:\/\/blog.spike.sh\/pagerduty-alternatives-for-incident-response\/","url_meta":{"origin":367,"position":5},"title":"5 Better PagerDuty Alternatives for Incident Response (2026)","author":"Sreekar","date":"18th August, 2025","format":false,"excerpt":"In the previous post, I reviewed PagerDuty\u2019s incident response capabilities. It excels in key areas like strong Slack integration, powerful bi-directional Jira sync, and detailed incident timelines. But you\u2019re here, so something about PagerDuty didn\u2019t work for you. Maybe it's the expensive automation features, complex war room setup, or lack\u2026","rel":"","context":"In &quot;Comparison&quot;","block_context":{"text":"Comparison","link":"https:\/\/blog.spike.sh\/category\/comparison\/"},"img":{"alt_text":"Blog cover titled \"5 better PagerDuty alternatives for incident response\"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-9.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-9.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-9.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-9.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-9.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/08\/Basics-of-Incident-Management-9.png?resize=1400%2C800&ssl=1 4x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts\/367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/users\/263547073"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/comments?post=367"}],"version-history":[{"count":5,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts\/367\/revisions"}],"predecessor-version":[{"id":565,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts\/367\/revisions\/565"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/media\/1138"}],"wp:attachment":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/media?parent=367"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/categories?post=367"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/tags?post=367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}