{"id":4153,"date":"2025-11-12T19:42:13","date_gmt":"2025-11-12T14:12:13","guid":{"rendered":"https:\/\/blog.spike.sh\/?p=4153"},"modified":"2026-01-11T16:36:32","modified_gmt":"2026-01-11T11:06:32","slug":"jsm-alternatives-for-incident-response","status":"publish","type":"post","link":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/","title":{"rendered":"Jira Service Management (JSM) Alternatives for Incident Response (2026)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/spike.sh\/blog\/opsgenie-shutdown-what-you-need-to-know-and-your-next-steps\/\">Atlassian is pulling the plug on OpsGenie<\/a>. They already stopped new sales and scheduled a complete shutdown on April 5, 2027.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re an OpsGenie user, you&#8217;ve probably seen Atlassian&#8217;s migration emails. They want you to move to Jira Service Management (JSM).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In my previous post, I <a href=\"https:\/\/spike.sh\/blog\/jsm-review-for-incident-response\/\">reviewed JSM&#8217;s incident response capabilities<\/a> and discussed how it gets the core features right. But you&#8217;re here, so something about JSM isn&#8217;t working for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This blog post presents 5 better JSM alternatives for <a href=\"https:\/\/spike.sh\/blog\/incident-response-for-devops-sres-and-it-teams\/\">incident response<\/a>. Plus, a <a href=\"https:\/\/spike.sh\/blog\/jsm-alternatives-for-incident-response\/#incident-response-checklist-how-each-tool-stacks-up:~:text=specifics%20for%20you.-,Checklist%20Item,-JSM\">detailed checklist<\/a> to help you look at the finer details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This isn&#8217;t just another listicle. I signed up for and tested every alternative mentioned here.<\/strong> I triggered test alerts, created <a href=\"https:\/\/spike.sh\/glossary\/war-room\/\">war rooms<\/a>, set up <a href=\"https:\/\/spike.sh\/glossary\/status-page\/\">status pages<\/a>, and assessed the incident response capabilities of each tool.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">My goal is to help you find the right JSM alternative for your team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s get started!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Table of Contents<\/strong><\/p>\n\n\n\n<nav aria-label=\"Table of Contents\" class=\"wp-block-table-of-contents\"><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#5-better-jsm-alternatives-for-incident-response\">5 Better JSM Alternatives for Incident Response<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#1-spike\">1. Spike<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#why-choose-spike-over-jsm-for-incident-response\">Why Choose Spike Over JSM for Incident Response<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#limitations\">Limitations<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#starting-price-7-user-month\">Starting Price: $7\/user\/month<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#best-for\">Best for<\/a><\/li><\/ol><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#2-pagerduty\">2. PagerDuty<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#why-choose-pagerduty-over-jsm-for-incident-response\">Why Choose PagerDuty Over JSM for Incident Response<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#limitations-1\">Limitations<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#starting-price-25-user-month\">Starting Price: $25\/user\/month<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#best-for-1\">Best for<\/a><\/li><\/ol><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#3-incident-io\">3. Incident.io<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#why-choose-incident-io-over-jsm-for-incident-response\">Why Choose Incident.io Over JSM for Incident Response<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#limitations-2\">Limitations<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#starting-price-19-base-12-on-call-user-month\">Starting Price: $19 base + $12\/on-call user\/month<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#best-for-2\">Best for<\/a><\/li><\/ol><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#4-squadcast\">4. Squadcast<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#why-choose-squadcast-over-jsm-for-incident-response\">Why Choose Squadcast Over JSM for Incident Response<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#limitations-3\">Limitations<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#starting-price-12-user-month\">Starting Price: $12\/user\/month<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#best-for-3\">Best for<\/a><\/li><\/ol><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#5-zenduty\">5. Zenduty<\/a><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#why-choose-zenduty-over-jsm-for-incident-response\">Why Choose Zenduty Over JSM for Incident Response<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#limitations-4\">Limitations<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#starting-price-6-user-month\">Starting Price: $6\/user\/month<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#best-for-4\">Best for<\/a><\/li><\/ol><\/li><\/ol><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#incident-response-checklist-how-each-tool-stacks-up\">Incident Response Checklist: How Each Tool Stacks Up<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#final-thoughts\">Final Thoughts<\/a><\/li><\/ol><\/nav>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-better-jsm-alternatives-for-incident-response\">5 Better JSM Alternatives for Incident Response<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes has-x-small-font-size\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">Tool<\/th><th class=\"has-text-align-center\" data-align=\"center\">Best for<\/th><th class=\"has-text-align-center\" data-align=\"center\">Starting Price<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\">Spike<\/td><td class=\"has-text-align-center\" data-align=\"center\">Teams wanting a straightforward, cost-effective incident response platform with powerful automation.<\/td><td class=\"has-text-align-center\" data-align=\"center\">$7\/user\/month<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">PagerDuty<\/td><td class=\"has-text-align-center\" data-align=\"center\">Organizations needing enterprise-grade incident response with comprehensive integrations and advanced workflow automation.<\/td><td class=\"has-text-align-center\" data-align=\"center\">$25\/user\/month<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Incident.io<\/td><td class=\"has-text-align-center\" data-align=\"center\">Teams that live in Slack or Microsoft Teams and want extensive customization options.<\/td><td class=\"has-text-align-center\" data-align=\"center\">$19 base + $12\/on-call user\/month<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Squadcast<\/td><td class=\"has-text-align-center\" data-align=\"center\">Reliability engineering teams that need advanced alert routing and noise reduction.<\/td><td class=\"has-text-align-center\" data-align=\"center\">$12\/user\/month<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Zenduty<\/td><td class=\"has-text-align-center\" data-align=\"center\">Teams that need comprehensive stakeholder communication tools with detailed workflow management.<\/td><td class=\"has-text-align-center\" data-align=\"center\">$6\/user\/month<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-spike\">1. Spike<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/5CTpqU70u60?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/spike.sh\">Spike<\/a> is a modern incident management platform built to be a simpler, more affordable alternative to JSM. It handles the complete incident response lifecycle without complex workflows and high costs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"why-choose-spike-over-jsm-for-incident-response\">Why Choose Spike Over JSM for Incident Response<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlike JSM, Spike lets you acknowledge incidents by replying to alert emails with <code>#ack<\/code> or <code>#res<\/code>. JSM email alerts only show a button to view the alert. You have to click through and leave your inbox.<\/li>\n\n\n\n<li>Spike uses relative timing in <a href=\"https:\/\/spike.sh\/blog\/escalation-policies-everything-you-need-to-know\/\">escalation policies<\/a>. You just set &#8220;escalate after X minutes&#8221; for each step. JSM makes you calculate the delay time from the top of your policy.<\/li>\n\n\n\n<li>Spike includes built-in <a href=\"https:\/\/spike.sh\/status-page\">status pages<\/a> on all plans with no subscriber limits or hidden fees. Plus, you can create both public and private pages with custom branding and domain hosting. <strong>JSM requires you to pay for Statuspage.io integration at $29-109\/month extra.<\/strong><\/li>\n\n\n\n<li>Spike gives you a unified timeline that captures everything in one place. Alert triggers, acknowledgments, resolutions, and even <a href=\"https:\/\/spike.sh\/playbooks\">Playbook<\/a> actions all appear in a single view. You can add resolution notes and trigger webhooks for automated postmortem creation.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"limitations\">Limitations<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Spike doesn&#8217;t have native Zoom integration, but you can use Google Meet for <a href=\"https:\/\/spike.sh\/war-rooms\">war rooms<\/a> with one-click creation. It lacks bi-directional Jira sync, though you get separate incoming and outgoing Jira integrations. There are no built-in postmortem templates, but you can trigger webhooks to send incident data to your preferred documentation tools.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"starting-price-7-user-month\">Starting Price: $7\/user\/month<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"best-for\">Best for<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Teams that want a straightforward, cost-effective incident response platform with powerful <a href=\"https:\/\/spike.sh\/automation\">automation<\/a>. Perfect for organizations that need a quick setup without complexity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hear what&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/stevenryder\/\">Steven Ryder<\/a>, former Engineering Manager at&nbsp;<a href=\"https:\/\/www.vhslab.com\/\">Virtually Human<\/a>, said about Spike<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"404\" data-attachment-id=\"4161\" data-permalink=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/image-82\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-31.png\" data-orig-size=\"767,404\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-31.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-31.png\" alt=\"Spike's customer testimonial\" class=\"wp-image-4161\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-31.png 767w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-31-300x158.png 300w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>With OpsGenie shutting down, businesses are switching to Spike with 50% off.&nbsp;<a href=\"https:\/\/spike.sh\/opsgenie-alternative\">Learn more \u2192<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-pagerduty\">2. PagerDuty<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"449\" data-attachment-id=\"4162\" data-permalink=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/image-83\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-32.png\" data-orig-size=\"768,449\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-32.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-32.png\" alt=\"PagerDuty's homepage\" class=\"wp-image-4162\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-32.png 768w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-32-300x175.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"wp-element-caption\">PagerDuty&#8217;s homepage<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/pagerduty.com\">PagerDuty<\/a> is an enterprise-grade incident management platform built for teams that need comprehensive incident response capabilities with deep integrations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"why-choose-pagerduty-over-jsm-for-incident-response\">Why Choose PagerDuty Over JSM for Incident Response<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlike JSM&#8217;s unified activity log, PagerDuty separates logs into alerts, status updates, timeline, automation actions, past incidents, and related incidents. This helps you find specific information faster during <a href=\"https:\/\/spike.sh\/glossary\/post-incident-review-pir\/\">post-incident reviews<\/a>.<\/li>\n\n\n\n<li>PagerDuty offers robust bi-directional Jira sync just like JSM. But it also has Response Plays that let you automate tasks like creating tickets, starting war rooms, and updating status pages. JSM requires <a href=\"https:\/\/spike.sh\/glossary\/webhook\/\">webhooks<\/a> for similar automation.<\/li>\n\n\n\n<li>PagerDuty supports custom incident types with configurable incident fields. You can create different types for database failures, API outages, or security incidents. JSM doesn&#8217;t offer this level of incident categorization.<\/li>\n\n\n\n<li>PagerDuty provides audience-specific status pages that deliver tailored updates based on SSO permissions. JSM requires you to pay extra for Statuspage.io and doesn&#8217;t offer this granular control over who sees what.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"limitations-1\">Limitations<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">PagerDuty doesn&#8217;t offer auto-acknowledge functionality. There&#8217;s no option to add wait time in escalation policies for auto-resolvable incidents. Status pages come with subscriber restrictions, and you need to buy paid add-ons if you hit the limit. <strong>Most advanced automation features require the AIOps plan at $799\/month.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"starting-price-25-user-month\">Starting Price: $25\/user\/month<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"best-for-1\">Best for<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Organizations that need enterprise-grade incident response with advanced automation. Good fit for teams who don&#8217;t mind paying for add-ons to unlock comprehensive features.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-incident-io\">3. Incident.io<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"580\" data-attachment-id=\"4164\" data-permalink=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/image-84\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-33.png\" data-orig-size=\"768,580\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-33.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-33.png\" alt=\"Incident.io's homepage\" class=\"wp-image-4164\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-33.png 768w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-33-300x227.png 300w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-33-200x150.png?crop=1 200w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"wp-element-caption\">Incident.io&#8217;s homepage<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/Incident.io\">Incident.io<\/a> is a chat-native incident management platform built for teams that operate primarily in Slack and Microsoft Teams. It offers deep customization and workflow automation for incident response.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"why-choose-incident-io-over-jsm-for-incident-response\">Why Choose Incident.io Over JSM for Incident Response<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incident.io lets you hold alerts in <a href=\"https:\/\/spike.sh\/glossary\/triage\/\">triage<\/a> state until a responder declares them incidents. This reduces <a href=\"https:\/\/spike.sh\/glossary\/alert-noise\/\">noise<\/a> by preventing every alert from triggering full escalation immediately. JSM doesn&#8217;t have this feature.<\/li>\n\n\n\n<li>Incident.io creates custom priorities with aliases and descriptions that you can set as default and use for filtering. JSM lets you set <a href=\"https:\/\/spike.sh\/glossary\/priority\/\">priority<\/a>, but without this level of customization.<\/li>\n\n\n\n<li>Incident.io has a separate &#8220;Improve&#8221; section with tabs for flows, follow-ups, debriefs, and postmortems that structures the entire post-incident process with assigned tasks and deadlines. JSM only offers postmortem templates.<\/li>\n\n\n\n<li>Incident.io archives dedicated Slack channels automatically after a configured time period. JSM can create Slack channels when an alert becomes an incident, but it doesn&#8217;t offer smart archiving with customizable timing.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"limitations-2\">Limitations<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Status pages are severely limited on lower plans, with only one external page until the Enterprise tier.<\/strong> There&#8217;s no manual ticket creation button for quick Jira or Linear tickets. Auto-acknowledge and wait times in escalations for auto-resolvable incidents aren&#8217;t available.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"starting-price-19-base-12-on-call-user-month\">Starting Price: $19 base + $12\/on-call user\/month<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"best-for-2\">Best for<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Teams that live in Slack or Microsoft Teams and want extensive customization options. Good fit for organizations that don&#8217;t mind a complex setup in exchange for powerful workflow automation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-squadcast\">4. Squadcast<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"624\" data-attachment-id=\"4165\" data-permalink=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/image-85\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-34.png\" data-orig-size=\"768,624\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-34.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-34.png\" alt=\"Squadcast's homepage\" class=\"wp-image-4165\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-34.png 768w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-34-300x244.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"wp-element-caption\">Squadcast&#8217;s homepage<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/squadcast.com\">Squadcast<\/a> is an incident management platform designed for reliability engineering teams. It offers advanced <a href=\"https:\/\/spike.sh\/glossary\/alert-routing\/\">alert routing<\/a> with machine learning capabilities.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"why-choose-squadcast-over-jsm-for-incident-response\">Why Choose Squadcast Over JSM for Incident Response<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Squadcast offers an acknowledge timeout, which JSM lacks. If someone acknowledges an alert but doesn&#8217;t resolve it, Squadcast can automatically re-escalate. This prevents incidents from getting stuck with an unresponsive team member.<\/li>\n\n\n\n<li>Unlike JSM, Squadcast gives you both team-based and individual control over alerts. Your manager can set how alerts reach you, and you can override those settings with your own preferences. JSM doesn&#8217;t offer this dual-layer control.<\/li>\n\n\n\n<li>Squadcast provides a dedicated postmortem section where all postmortems are stored. Each postmortem can have a status: In progress, under review, or published. JSM stores postmortems but doesn&#8217;t offer this structured workflow.<\/li>\n\n\n\n<li>Squadcast has a Global Event Ruleset that acts as a central webhook. All alerts reach one place and get sorted to different services based on the payload. JSM requires separate webhooks for each integration, which becomes messy with multiple services.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"limitations-3\">Limitations<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Squadcast does not offer native Google Meet or Zoom integration for war rooms. You must manually add links. There is no auto-acknowledge feature. Creating Jira tickets directly from alert channels or the dashboard is not possible without Workflows.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"starting-price-12-user-month\">Starting Price: $12\/user\/month<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"best-for-3\">Best for<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Reliability engineering teams who need advanced alert routing and noise reduction. Good fit for organizations that value detailed workflow automation and structured post-incident analysis.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-zenduty\">5. Zenduty<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"588\" data-attachment-id=\"4167\" data-permalink=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/image-86\/\" data-orig-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-35.png\" data-orig-size=\"768,588\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-35.png\" src=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-35.png\" alt=\"Zenduty's homepage\" class=\"wp-image-4167\" srcset=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-35.png 768w, https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/image-35-300x230.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"wp-element-caption\">Zenduty&#8217;s homepage<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/zenduty.com\">Zenduty<\/a> is an incident management platform that focuses on structured workflows and stakeholder communication. It offers detailed task management and <a href=\"https:\/\/spike.sh\/blog\/sla-slo-sli\/\">SLA<\/a> tracking.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"why-choose-zenduty-over-jsm-for-incident-response\">Why Choose Zenduty Over JSM for Incident Response<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zenduty has a dedicated &#8220;Stakeholders&#8221; tab on every incident where you can add <a href=\"https:\/\/spike.sh\/glossary\/stakeholder\/\">stakeholders<\/a>, draft messages, and send updates directly throughout the incident lifecycle. JSM only offers a &#8220;Notify Stakeholders&#8221; button after incident resolution.<\/li>\n\n\n\n<li>Zenduty lets you create custom postmortem fields and templates, then generate postmortem reports with AI. JSM offers postmortem templates on Premium and Enterprise plans, but without AI assistance or custom field creation.<\/li>\n\n\n\n<li>Zenduty offers an acknowledge timeout, which JSM lacks. If someone acknowledges an alert but doesn&#8217;t resolve it, Zenduty automatically re-escalates after 10 minutes.<\/li>\n\n\n\n<li>Zenduty offers SLA tracking built into each incident, which you can view directly from the dashboard. JSM doesn&#8217;t have built-in SLA tracking for incidents.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"limitations-4\">Limitations<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zenduty doesn&#8217;t include a built-in status page.<\/strong> You need to pay extra for Atlassian&#8217;s Statuspage.io integration. Workflow triggers only support &#8220;incident created&#8221;, which limits your automation options. The escalation policy repetition delay is locked at one minute, which is too short for most teams.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"starting-price-6-user-month\">Starting Price: $6\/user\/month<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"best-for-4\">Best for<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Teams that need strong stakeholder communication tools and AI-powered postmortems. Good fit for organizations that don\u2019t mind paying extra for third-party tools to set up status pages.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"incident-response-checklist-how-each-tool-stacks-up\">Incident Response Checklist: How Each Tool Stacks Up<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While we&#8217;ve covered the incident response capabilities of each tool in detail, there are some specific features that can make a real difference in your daily operations. This checklist breaks down those key specifics for you.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes has-x-small-font-size\"><table><thead><tr><th><strong>Checklist Item<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>JSM<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>Spike<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>PagerDuty<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>Incident.io<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>Squadcast<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>Zenduty<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Separate spaces for teams to manage their incidents<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Auto-resolve incidents when system is healthy<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Trigger incidents from email<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Acknowledge alerts on email<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Built-in status pages with no hidden costs<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><\/tr><tr><td>Acknowledgment timeout feature<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Route alerts based on time of day<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Bi-directional Jira sync<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Built-in postmortem templates<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Ready-to-use templates for escalations and on-call<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><\/tr><tr><td>Flexible workflow triggers<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c<\/td><\/tr><tr><td>Automatic incident suppression<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705<\/td><\/tr><tr><td>Score (out of 12)<\/td><td class=\"has-text-align-center\" data-align=\"center\">7<\/td><td class=\"has-text-align-center\" data-align=\"center\">10<\/td><td class=\"has-text-align-center\" data-align=\"center\">7<\/td><td class=\"has-text-align-center\" data-align=\"center\">6<\/td><td class=\"has-text-align-center\" data-align=\"center\">8<\/td><td class=\"has-text-align-center\" data-align=\"center\">9<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"final-thoughts\">Final Thoughts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each JSM alternative offers something different for incident response teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PagerDuty provides enterprise-grade capabilities with comprehensive integrations. <a href=\"http:\/\/Incident.io\">Incident.io<\/a> brings deep Slack integration with extensive customization. Squadcast offers advanced alert routing with machine learning. Zenduty focuses on structured processes and stakeholder management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, most teams need a balance of powerful features and simplicity. <strong>The checklist reveals that <a href=\"http:\/\/spike.sh\">Spike<\/a> delivers the most comprehensive incident response capabilities without complexity.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">OpsGenie will shut down completely by April 2027. Now is the time to test your options and migrate on your own terms. This gives you control over the transition instead of rushing at the last minute.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For teams wanting effective incident management without breaking the budget or overwhelming workflows, <a href=\"http:\/\/app.spike.sh\/signup\">Spike<\/a> is the clear choice.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-ee856660 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-midnight-gradient-background has-background wp-element-button\" href=\"http:\/\/app.spike.sh\/signup\">Try Spike Free for 14 Days<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Don&#8217;t just default to JSM after OpsGenie. This post offers a detailed review of 5 leading Jira Service Management (JSM) Alternatives for incident response, complete with a feature checklist to guide your decision.<\/p>\n","protected":false},"author":263547072,"featured_media":4729,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","_lmt_disableupdate":"","_lmt_disable":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1466],"tags":[],"class_list":["post-4153","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jsm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Jira Service Management (JSM) Alternatives for Incident Response<\/title>\n<meta name=\"description\" content=\"Explore 5 better Jira Service Management (JSM) alternatives for incident response. Compare features, pricing, and find your right tool.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jira Service Management (JSM) Alternatives for Incident Response\" \/>\n<meta property=\"og:description\" content=\"Explore 5 better Jira Service Management (JSM) alternatives for incident response. Compare features, pricing, and find your right tool.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/\" \/>\n<meta property=\"og:site_name\" content=\"Spike&#039;s blog\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-12T14:12:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-11T11:06:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/background-44-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1040\" \/>\n\t<meta property=\"og:image:height\" content=\"564\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sreekar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sreekar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/\"},\"author\":{\"name\":\"Sreekar\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#\\\/schema\\\/person\\\/eb31f40342cbe6a94ef67a1c0bf20923\"},\"headline\":\"Jira Service Management (JSM) Alternatives for Incident Response (2026)\",\"datePublished\":\"2025-11-12T14:12:13+00:00\",\"dateModified\":\"2026-01-11T11:06:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/\"},\"wordCount\":1861,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/background-44-2.png\",\"articleSection\":[\"JSM\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/\",\"url\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/\",\"name\":\"Jira Service Management (JSM) Alternatives for Incident Response\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/background-44-2.png\",\"datePublished\":\"2025-11-12T14:12:13+00:00\",\"dateModified\":\"2026-01-11T11:06:32+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#\\\/schema\\\/person\\\/eb31f40342cbe6a94ef67a1c0bf20923\"},\"description\":\"Explore 5 better Jira Service Management (JSM) alternatives for incident response. Compare features, pricing, and find your right tool.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/background-44-2.png\",\"contentUrl\":\"https:\\\/\\\/blog.spike.sh\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/background-44-2.png\",\"width\":1040,\"height\":564},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/jsm-alternatives-for-incident-response\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog.spike.sh\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Jira Service Management (JSM) Alternatives for Incident Response (2026)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#website\",\"url\":\"https:\\\/\\\/blog.spike.sh\\\/\",\"name\":\"Spike&#039;s blog\",\"description\":\"Learnings and opinions in a changing world\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.spike.sh\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.spike.sh\\\/#\\\/schema\\\/person\\\/eb31f40342cbe6a94ef67a1c0bf20923\",\"name\":\"Sreekar\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cb2a2f53f3fd9e9619b7d3aaca20588e6101b5d239f52e0137823bd5d6cd0941?s=96&d=robohash&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cb2a2f53f3fd9e9619b7d3aaca20588e6101b5d239f52e0137823bd5d6cd0941?s=96&d=robohash&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cb2a2f53f3fd9e9619b7d3aaca20588e6101b5d239f52e0137823bd5d6cd0941?s=96&d=robohash&r=g\",\"caption\":\"Sreekar\"},\"url\":\"https:\\\/\\\/blog.spike.sh\\\/author\\\/sreekar98\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Jira Service Management (JSM) Alternatives for Incident Response","description":"Explore 5 better Jira Service Management (JSM) alternatives for incident response. Compare features, pricing, and find your right tool.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/","og_locale":"en_GB","og_type":"article","og_title":"Jira Service Management (JSM) Alternatives for Incident Response","og_description":"Explore 5 better Jira Service Management (JSM) alternatives for incident response. Compare features, pricing, and find your right tool.","og_url":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/","og_site_name":"Spike&#039;s blog","article_published_time":"2025-11-12T14:12:13+00:00","article_modified_time":"2026-01-11T11:06:32+00:00","og_image":[{"width":1040,"height":564,"url":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/background-44-2.png","type":"image\/png"}],"author":"Sreekar","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sreekar","Estimated reading time":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#article","isPartOf":{"@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/"},"author":{"name":"Sreekar","@id":"https:\/\/blog.spike.sh\/#\/schema\/person\/eb31f40342cbe6a94ef67a1c0bf20923"},"headline":"Jira Service Management (JSM) Alternatives for Incident Response (2026)","datePublished":"2025-11-12T14:12:13+00:00","dateModified":"2026-01-11T11:06:32+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/"},"wordCount":1861,"commentCount":0,"image":{"@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/background-44-2.png","articleSection":["JSM"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/","url":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/","name":"Jira Service Management (JSM) Alternatives for Incident Response","isPartOf":{"@id":"https:\/\/blog.spike.sh\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#primaryimage"},"image":{"@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/background-44-2.png","datePublished":"2025-11-12T14:12:13+00:00","dateModified":"2026-01-11T11:06:32+00:00","author":{"@id":"https:\/\/blog.spike.sh\/#\/schema\/person\/eb31f40342cbe6a94ef67a1c0bf20923"},"description":"Explore 5 better Jira Service Management (JSM) alternatives for incident response. Compare features, pricing, and find your right tool.","breadcrumb":{"@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#primaryimage","url":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/background-44-2.png","contentUrl":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/background-44-2.png","width":1040,"height":564},{"@type":"BreadcrumbList","@id":"https:\/\/blog.spike.sh\/jsm-alternatives-for-incident-response\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.spike.sh\/"},{"@type":"ListItem","position":2,"name":"Jira Service Management (JSM) Alternatives for Incident Response (2026)"}]},{"@type":"WebSite","@id":"https:\/\/blog.spike.sh\/#website","url":"https:\/\/blog.spike.sh\/","name":"Spike&#039;s blog","description":"Learnings and opinions in a changing world","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.spike.sh\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/blog.spike.sh\/#\/schema\/person\/eb31f40342cbe6a94ef67a1c0bf20923","name":"Sreekar","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/cb2a2f53f3fd9e9619b7d3aaca20588e6101b5d239f52e0137823bd5d6cd0941?s=96&d=robohash&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cb2a2f53f3fd9e9619b7d3aaca20588e6101b5d239f52e0137823bd5d6cd0941?s=96&d=robohash&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cb2a2f53f3fd9e9619b7d3aaca20588e6101b5d239f52e0137823bd5d6cd0941?s=96&d=robohash&r=g","caption":"Sreekar"},"url":"https:\/\/blog.spike.sh\/author\/sreekar98\/"}]}},"modified_by":"Sreekar","jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/background-44-2.png","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pfMe4Q-14Z","jetpack-related-posts":[{"id":4320,"url":"https:\/\/blog.spike.sh\/what-is-jira-service-management\/","url_meta":{"origin":4153,"position":0},"title":"What is Jira Service Management (JSM)? Key Features &amp; Benefits Explained","author":"Sreekar","date":"20th November, 2025","format":false,"excerpt":"What is Jira Service Management (JSM)? This blog breaks it down for OpsGenie users, covering alerting, response, on-call, and automation. Plus, discover a better alternative if you find JSM isn\u2019t the right fit.","rel":"","context":"In &quot;JSM&quot;","block_context":{"text":"JSM","link":"https:\/\/blog.spike.sh\/category\/comparison\/jsm\/"},"img":{"alt_text":"Blog cover titled \"What is Jira Service Management (JSM)\"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-5.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-5.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-5.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-5.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-5.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-5.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":4079,"url":"https:\/\/blog.spike.sh\/jsm-vs-spike-for-incident-response\/","url_meta":{"origin":4153,"position":1},"title":"Jira Service Management (JSM) vs. Spike: Which Is a Better OpsGenie Alternative for Incident Response","author":"Sreekar","date":"11th November, 2025","format":false,"excerpt":"OpsGenie is shutting down by April 2027. This detailed comparison of Jira Service Management (JSM) vs. Spike for incident response helps you choose the right migration path with confidence. See how both tools handle alerts, collaboration, and postmortems.","rel":"","context":"In &quot;JSM&quot;","block_context":{"text":"JSM","link":"https:\/\/blog.spike.sh\/category\/comparison\/jsm\/"},"img":{"alt_text":"Blog cover titled \"JSM vs. Spike: Incident Response\"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-1.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-1.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-1.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":4114,"url":"https:\/\/blog.spike.sh\/jsm-review-for-incident-response\/","url_meta":{"origin":4153,"position":2},"title":"Jira Service Management (JSM) Review for Incident Response (2026)","author":"Sreekar","date":"12th November, 2025","format":false,"excerpt":"OpsGenie is shutting down, and Atlassian recommends Jira Service Management (JSM). But is JSM the right choice for incident response? I tested JSM thoroughly and reviewed it across four key criteria. Here's what I found.","rel":"","context":"In &quot;JSM&quot;","block_context":{"text":"JSM","link":"https:\/\/blog.spike.sh\/category\/comparison\/jsm\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-12.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-12.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-12.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-12.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-12.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-12.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":4260,"url":"https:\/\/blog.spike.sh\/jsm-pricing-breakdown-2026\/","url_meta":{"origin":4153,"position":3},"title":"Jira Service Management (JSM) Pricing Breakdown (2026)","author":"Sreekar","date":"18th November, 2025","format":false,"excerpt":"Moving from OpsGenie to JSM? Before you migrate, understand JSM's full pricing structure. This guide covers every tier, hidden add-ons, and TCO projections. Discover how Spike saves you up to 73% annually.","rel":"","context":"In &quot;JSM&quot;","block_context":{"text":"JSM","link":"https:\/\/blog.spike.sh\/category\/comparison\/jsm\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-11.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-11.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-11.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-11.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-11.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-11.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":4174,"url":"https:\/\/blog.spike.sh\/jsm-vs-spike-for-incident-management\/","url_meta":{"origin":4153,"position":4},"title":"Jira Service Management (JSM) vs. Spike: Which is a Better OpsGenie Alternative in 2026","author":"Sreekar","date":"13th November, 2025","format":false,"excerpt":"Atlassian is shutting down OpsGenie, and if you are stuck between Jira Service Management (JSM) vs. Spike for incident management, this blog is for you. I signed up for both, ran identical tests, and compared them across key criteria.","rel":"","context":"In &quot;JSM&quot;","block_context":{"text":"JSM","link":"https:\/\/blog.spike.sh\/category\/comparison\/jsm\/"},"img":{"alt_text":"Blog cover titled \"JSM vs. Spike: Incident Management\"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-3.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-3.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-3.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/Basics-of-Incident-Management-3.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":4203,"url":"https:\/\/blog.spike.sh\/jsm-review-for-incident-management\/","url_meta":{"origin":4153,"position":5},"title":"Jira Service Management (JSM) Review for Incident Management (2026)","author":"Sreekar","date":"14th November, 2025","format":false,"excerpt":"This Jira Service Management (JSM) Review examines incident management capabilities across four key criteria. I tested JSM firsthand and shared what works well, where it falls short, and a better alternative.","rel":"","context":"In &quot;JSM&quot;","block_context":{"text":"JSM","link":"https:\/\/blog.spike.sh\/category\/comparison\/jsm\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/19745-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/19745-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/19745-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blog.spike.sh\/wp-content\/uploads\/2025\/11\/19745-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts\/4153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/users\/263547072"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/comments?post=4153"}],"version-history":[{"count":14,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts\/4153\/revisions"}],"predecessor-version":[{"id":4645,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/posts\/4153\/revisions\/4645"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/media\/4729"}],"wp:attachment":[{"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/media?parent=4153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/categories?post=4153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.spike.sh\/wp-json\/wp\/v2\/tags?post=4153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}