{"id":5766,"date":"2026-04-30T17:29:04","date_gmt":"2026-04-30T11:59:04","guid":{"rendered":"https:\/\/blog.spike.sh\/?p=5766"},"modified":"2026-04-30T17:30:05","modified_gmt":"2026-04-30T12:00:05","slug":"four-types-of-incident-alerts","status":"publish","type":"post","link":"https:\/\/blog.spike.sh\/four-types-of-incident-alerts\/","title":{"rendered":"Four types of incident alerts every team should know"},"content":{"rendered":"\n

Not every incident alert needs the same kind of response. One incident may need to wake someone up right away. Another may simply need to be picked up when the team starts work in the morning.<\/p>\n\n\n\n

Without a clear way to tell them apart, every incident feels equally urgent. That usually adds noise<\/a> and makes incident response<\/a> decisions harder than they need to be.<\/p>\n\n\n\n

This is where two questions help:<\/p>\n\n\n\n

    \n
  1. Is this incident critical?<\/strong><\/li>\n\n\n\n
  2. Is this incident urgent?<\/strong><\/li>\n<\/ol>\n\n\n\n

    In this guide, we\u2019ll discuss what those questions mean and the four combinations that follow.<\/p>\n\n\n\n

    \n\n\n\n

    Table of contents<\/strong><\/p>\n\n\n\n