Pricing
Incident management is a team effort. Get started and onboard your team with our flexible plans.
Starter
Alerting and On-Call for small teams and early stage startups
$7 per user/month
Start 14-day trialWhat's included?
100 Total alerts on Phone, SMS
WhatsApp and Telegram alerts
ChatOps with Slack, Teams, Discord
On-Call Schedules
75+ integrations
ChatOps (Slack and MS Teams)
Status Page
Business
Incident Management, Response and Insights
$14 per user/month
Start 14-day trialEverything in Starter plan, and
Unlimited Alerts on Phone, SMS
Unlimited Teams
Unlimited Alert Rules
Outbound Webhooks
Incident Context
JIRA, ClickUp, Linear integration
War rooms
Enterprise
Priority Support, Custom Requirements for larger teams
Schedule a demo with us Start 14-day trialEverything in Business plan, and
SSO
Priority support
Unlimited Status Pages
Custom Reports
Compare Features
Starter
$7 per user/month
Business
$14 per user/month
Enterprise
Contact us
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Incidents
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Unlimited
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Unlimited
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Unlimited
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Phone calls
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100 phone calls/month
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Unlimited
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Unlimited
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SMS
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100 sms/month
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Unlimited
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Unlimited
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Whatsapp and Telegram
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Unlimited
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Unlimited
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Unlimited
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ChatOps
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Users
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Unlimited
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Unlimited
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Unlimited
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Teams
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1 team
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Unlimited
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Unlimited
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Oncall schedules
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Oncall override
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Oncall calendar sync
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Integrations
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Task management integrations (JIRA, ClickUp, Linear)
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War rooms (Google Meet, Permalink, and Zoom)
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Escalations
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Services
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Status Pages
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10 status pages
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20 status pages
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Unlimited
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Templates
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Incident Priority and Severity
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Incident Grouping
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Incident Suppression
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Automatic incident resolution
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Incident Context
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Office timings
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Out-of-office mode
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Cooldown mode
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Alert Rules
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1 Alert Rule
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Unlimited
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Unlimited
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Outbound Webhooks
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Title remapper
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Mobile app
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API (requests per month)
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# of users x 1000
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Unlimited
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Unlimited
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Single Sign-On
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Reports
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Overview only
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Custom Reports
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Support
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Standard support (Email, Chat)
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Standard support (Email, Chat)
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Priority support (Email, chat)
Frequently Asked Questions
Can I add team members during my subscription?
Yes. You can add team members at any point on our Starter and Business plans.
Can I remove team members during my subscription?
Yes. You can remove team members at any point on our Starter and Business plans.
What type of support do you provide?
If you are on the Starter or Business plan, you get access to our standard support via email and chat.
You can write to us
at [email protected], or start a chat by using the chat widget on
the bottom
right of the Spike.sh website or dashboard.
Customers on the Enterprise plan get Priority support. Please email us at [email protected] to know more.
You can also access our extensive documentation here.
How can I cancel my subscription?
Customers on the Starter and Business plan can cancel their subscription anytime by going to their
Billing settings.
If you are on the enterprise plan, reach out to us on [email protected] and we'll help you with the cancellation.