ChatOps
Powerful Slack app for Incident Response
Handle incidents directly within Slack with real-time updates, dedicated channels, and oncall alerts
Real-time actionable alerts
Take action on every incident alert directly from Slack, equipped with context to eliminate any guesswork.
Respond to Incidents
Acknowledge and Resolve incidents directly from Slack
Set Severity and Priority
Responders can update incident's Severity and Priority for transparency
Oncall Alerts
Get Oncall alerts when shifts rotate to keep everyone in loop
Dedicated channel for every incident
Start focused and immediate discussions by launching a new Slack channel for each incident. This specific space helps improve communication, allowing all relevant team members to collaborate effectively and resolve issues more quickly
Interactive commands in Slack
The below commands enable quick actions for important info.
/create-incident
Trigger new incidents directly from Slack, with options to set escalation, priority, and severity
/oncall me
Shows your oncall status and upcoming shifts.
/oncall now
Check who is oncall right now and connect with them in a single click
Getting started with Slack
- Head over to the alerts section in settings from the sidebar
- Click on Add to Slack button
- Configure your escalation policy and select channels to receive alerts