Bug

In incident management, a bug is a flaw or error in software or hardware that causes a system to produce unexpected or incorrect results.

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What Is Bug

In incident management, a bug is a flaw or error in software or hardware that causes a system to produce unexpected or incorrect results. Bugs can lead to incidents ranging from minor glitches to major outages.

Example Of Bug

A software update introduces a memory leak that gradually slows down the system over time. This bug causes periodic system crashes, triggering incidents that require investigation and resolution.

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