Phone number verification
Fix
Thanks to our user for reporting an error in changing phone number section under settings. An edge case which ended in failure to set new phone number has now been fixed.
Mute incidents optimised
Improvement
Some P3 incidents like basic CPU monitoring, auto-scaling alerts could repeat on for a while. In a case like that, mute these incidents alerts immediately.
Our previous update caused a few issues notably with our persistent storage for scheduled unmuting. We are now using the same persistent storage but optimised with a better engine.
Your dashboard, redesigned
New feature
Our new dashboard reflects our importance and weightage to ease of managing incidents with clutter free UI focusing back on Simplicity.
To our customers, thank you so much for your support.
Updated Google Cloud integration
Improvement
Google Cloud integration previously was via Stackdriver which has now changed. We have updated our docs to reflect them.
Check them here 👉 https://docs.spike.sh/integrations-guideline/integrate-google-cloud-with-spike
SMS notifications is out of beta 🎉
New feature
Not every incident needs a phone call. For all those P3 incidents, use an SMS alert instead 😎
🐞 Repeated incidents for single step escalations
Fix
Issue - Single-step escalation policies were getting repeated alerts.
This has been fixed 👆
When to use single step escalation policy?
Some incidents are just info, they are good to know. For such incidents, we support single-step escalation policies where in the info incident will be alerted once.
Best to use our Slack app to get these info alerts
Example escalation policy -
Slack app -
Mute alerts for any incident
New feature
If you are busy fixing the incident or say you are planning on fixing it in the next release cycle then mute the incident alerts.
It will still create incident but you won't be alerted next time.
Automatic grouping of repeated incidents 🙌
New feature
If an incident has repeated itself then we group them and give you some great insights. You don't have to look at a graph and learn to ignore it with your human-readable insights
PS: No actions needed from your side. Automatically enabled and grouped all previous repeated incidents for all accounts.
Better sidebar on the dashboard
Improvement
Overlapping icon and text are now completely resolved on the dashboard. Many of our users on different dashboards faced this in the past. Hope you like this re-design. ✌️
Auto resolve incidents
New feature
Let's go crazy, if your integration supports it then know that Spike will auto-resolve your incidents for you. It's great for especially those P3 incidents.
🐞🗡