Releases
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Page someone from an incident
Every open incident now has a Page button. Use it to pull someone in right away instead of waiting for an escalation to work its way to them.
Each person's row has three buttons.
- Bell reaches them on the app, by email, and with a Slack or Microsoft Teams DM.
- App sends a critical notification that breaks through Do Not Disturb and the silent switch.
- Phone rings their telephone. This one is on Business and above.
You can page people on the incident's own team, someone from another team, or another team's on-call. It works in the mobile app too.
Every page goes into the activity log with who sent it, who got it, and on which channel, so a page is as easy to trace as any other action on the incident.
A page wakes someone up. It does not make them a responder.
