Releases
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Spike app for Freshdesk
Spike is now available on Freshdesk's marketplace as a partnered integration. If you’re using Freshdesk for support, you can now seamlessly link it with Spike to bring your support and operations teams closer.
With this integration, you can: ∟ Create new incidents directly from Freshdesk tickets.
∟ Link existing incidents to keep everyone on the same page.
∟ Sync incident status updates—when an incident is acknowledged or resolved in Spike, it updates in Freshdesk automatically.
∟ Add notes from Freshdesk for better context and coordination with the on-call team.
