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Build vs buy calculator

Compare the three-year cost of building your own incident tool with buying one.

SMS and calls are priced at Twilio’s US list rates: about $0.0083 per SMS and $0.014 per call minute, before carrier fees.

Build in-house · 3 years

$225,000

First version $75,000 + $50,000 a year to run

Buy Spike Business · 3 years

$10,080

$14 per user a month, unlimited phone and SMS alerts

Buying saves about $214,920

Share the result with your team.

How to use it

  1. Enter your team size, the engineers who would build it, their salary and the months it takes.
  2. Add maintenance, hosting, and the SMS and phone call alerts you send each month.
  3. Compare the three-year totals for building and for Spike Business. Copy the result to share it.

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Spike incident timeline showing an alert escalating through on-call responders

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