Site directory
Every page on spike.sh, plus the blog, docs and API. Type to narrow the list.
133 entries
Features
- SpikeIncident management and on-call: AI reads the alert, writes the incident, and pages the right person.
- IncidentsEvery alert becomes a structured incident with an AI-written title, suggested severity, and a full activity log.
- Incident responseRun the response itself — war rooms, roles, runbooks, and a timeline that writes itself.
- On-call schedulesBuild rotations across time zones, hand over shifts, and cover gaps with overrides.
- Escalation policiesEscalate automatically until someone acknowledges — by level, by person, or to the whole team at once.
- Alert routingRules that route, suppress, reassign, and escalate alerts before they ever reach a person.
- Status pagesA branded status page with subscribers and uptime history, included in every plan.
- Alerts and alerting channelsPhone calls, SMS, push, WhatsApp, Telegram, email, Slack, and Teams — unlimited on every channel we can make unlimited.
- Spike AI and MCPAI writes the incident and answers your team, plus a first-party MCP server for Claude, Cursor, and your own agents.
- Mobile appAcknowledge, escalate, and resolve from iOS or Android, with alerts that get through silent mode.
Pricing and demo
Integrations
- All integrationsBrowse every monitoring, cloud, error-tracking, and ChatOps tool Spike connects to. Each one is a webhook URL.
- Slack integrationGet paged in Slack, run the whole incident from a channel, and ask @Spike who is on call.
- Microsoft Teams integrationAlerts, acknowledgement, and incident updates inside the Teams channels your team already uses.
- LinearGet Linear alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- JiraGet Jira alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Jira Data CenterGet Jira Data Center alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- ClickUpGet ClickUp alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- ShortcutGet Shortcut alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- FreshdeskGet Freshdesk alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- ZendeskGet Zendesk alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- SupportPalGet SupportPal alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Akamai mPulseGet Akamai mPulse alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Argo CDGet Argo CD alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- AsanaGet Asana alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- AWSGet AWS alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- BMC Control-MGet BMC Control-M alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- BugsnagGet Bugsnag alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- CloudflareGet Cloudflare alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Dash0Get Dash0 alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- DatadogGet Datadog alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- DiscordGet Discord alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- DynatraceGet Dynatrace alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- eG EnterpriseGet eG Enterprise alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- elmah.ioGet elmah.io alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- ExpelGet Expel alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- FluxGet Flux alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Google CloudGet Google Cloud alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Google MeetGet Google Meet alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- GrafanaGet Grafana alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Harness FMEGet Harness FME alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Imperva Cloud WAFGet Imperva Cloud WAF alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- LangSmithGet LangSmith alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- MetoroGet Metoro alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Microsoft AzureGet Microsoft Azure alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Microsoft SentinelGet Microsoft Sentinel alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Monte CarloGet Monte Carlo alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- New RelicGet New Relic alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Nobl9Get Nobl9 alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- NotionGet Notion alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- NVADR (RedHunt Labs)Get NVADR (RedHunt Labs) alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- ObserveGet Observe alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Oh DearGet Oh Dear alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- OpsPilotGet OpsPilot alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Oracle CloudGet Oracle Cloud alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PA Server MonitorGet PA Server Monitor alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PantherGet Panther alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PapertrailGet Papertrail alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PingdomGet Pingdom alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PortGet Port alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PrefectGet Prefect alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PrometheusGet Prometheus alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- PulsewayGet Pulseway alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- RobotalpGet Robotalp alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- RobustaGet Robusta alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- RollbarGet Rollbar alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- SematextGet Sematext alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Sensu GoGet Sensu Go alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- SentryGet Sentry alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- SplunkGet Splunk alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Sumo LogicGet Sumo Logic alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- TidewaysGet Tideways alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- Uptime RobotGet Uptime Robot alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- VercelGet Vercel alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- WizGet Wiz alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- ZabbixGet Zabbix alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
- ZapierGet Zapier alerts as Spike incidents, with on-call, escalation, and alerts on every channel.
Guides and FAQ
- FAQCommon questions on incidents, alerting, integrations, team members, and billing.
- GuidesLong-form guides on incident management, incident response, on-call, and escalation policies.
- A Beginner's Guide to Escalation PoliciesEscalation policies don't have to be complicated. This guide breaks down what they are, how they work, and why they matter — so you can route alerts quickly,…
- Incident management explained: process, roles, metrics, and best practicesSee how incident management works from the first alert to the postmortem, with clear roles, best practices, and a real-world example.
- What is incident response? Lifecycle, best practices, and examplesWhen an outage occurs, a clear incident response gets things up and running fast. Read how to set up such an incident response and use AI to automate parts of…
- A Beginner's Guide to On-Call ManagementOn-Call Management doesn't have to be chaotic. This guide walks you through setting up effective schedules, creating fair rotations, and building sustainable…
Comparisons
- Compare SpikeSpike next to PagerDuty, OpsGenie, Squadcast, Zenduty, and xMatters, feature by feature.
- PagerDuty alternativeWhat you give up and what you gain moving from PagerDuty to Spike, with a fact-checked feature table.
- OpsGenie alternativeSpike next to Atlassian OpsGenie, which reaches end of support on 5 April 2027.
- Squadcast alternativeSpike next to Squadcast, now part of SolarWinds IT Incident Response.
- Zenduty alternativeSpike next to Zenduty, now part of Xurrent IMR.
- xMatters alternativeSpike next to xMatters, for teams that want on-call without the enterprise rollout.
- Build vs buyWhat it really costs to keep a homegrown pager alive, and when buying wins.
OpsGenie migration
- OpsGenie migration kitEverything you need to move off OpsGenie before April 2027 — guides, checklists, and a parallel run plan.
- The case for switching off OpsGenieA brief for managers: the deadline, the cost at your team size, the risks, and what to decide.
- OpsGenie migration guideThe full move, step by step: schedules, escalation policies, routing rules, and integrations.
- OpsGenie migration checklistA printable checklist to work through before, during, and after the cutover.
- Export your OpsGenie dataHow to get schedules, policies, and user data out of OpsGenie before Atlassian deletes it.
- OpsGenie to Spike concept mappingThe Spike equivalent of every OpsGenie term — schedules, policies, routing rules, heartbeats.
- Repoint your integrationsMove each monitoring tool from an OpsGenie webhook to a Spike one, tool by tool.
- Parallel run planRun Spike beside OpsGenie for a month, then cut over with no gap in coverage.
- OpsGenie migration FAQDates, data deletion, exports, timelines, pricing, and the migration offer.
Customer stories
- SocialBeeSocialBee's team continues to rely on Spike for incident alerts to on-call members for over 3 years.
- NeatSpike helps the team at Neat avoid outages, not just respond to them.
- ThndrThndr's trading platform relies on Spike to keep them on top of platform incidents.
- SportskeedaSportskeeda stays on top of all system and internal alerts with Spike.
- Virtually HumanVirtually Human migrated from OpsGenie to Spike for their globally distributed remote team.
- InternsetSpike helps Internset with proactive and transparent incident reporting.
- Stakin by The TieStakin by The Tie uses Spike as part of its 24/7 alerting, incident management and on-call operations.
- RevXSpike helps RevX catch critical incidents around the clock, alerting the right on-call responder.
- BluemSpike helps Bluem alert the right people within its organization, 24x7.
- HitPathSpike helps HitPath move off OpsGenie without missing a beat.
- Perplex DigitalSpike helps Perplex Digital simplify on-call planning and alert the right person.
- FlexpriceSpike helps Flexprice follow incidents from alert to resolution in Slack.
Changelog
- Introducing Spike's MCPConnect Spike to Claude, Cursor, or any MCP-compatible tool and manage incidents through natural language.
- The new Slack app for SpikeWe rebuilt the Slack app from the ground up. The headline is Spike AI: mention @Spike in any thread and run your incident response…
- Welcome to the new SpikeWe rebuilt the Spike app with a new design, faster navigation, and keyboard shortcuts throughout.
- Route incidents to different integrationsYou can now use Change Integration in Alert Routing Rules to automatically route incidents to the right integration and team.
- Route to other teamsWe added a new action in Alert Routing Rules called Route to other teams.
- Compare numbers in Alert RulesAlert Rules now support number comparisons under the Incident details condition.
- Better AWS auto-resolutionWe updated the AWS integration to auto-resolve more incident types.
- Jenkins integration for CI/CD alertsWe now support Jenkins, so you can get alerts from your CI/CD pipelines in Spike.
Company
- Customer storiesHow teams at SocialBee, Neat, Thndr, Sportskeeda, and others run on-call with Spike.
- Contact usTalk to sales, request an integration, or reach support. We usually reply within a day.
- Contact salesCustom plans, enterprise contracts, and phone or SMS coverage for your region.
- Request an integrationTell us what you want to connect — requests are typically built within 72 hours.
- SecurityEncryption, data centres, access control, and how we handle your incident data.
Legal
- Terms and conditionsThe terms governing use of Spike, including billing, termination, and liability.
- Privacy policyWhat personal data Spike collects, how long we keep it, and your rights over it.
- GDPRHow Spike meets GDPR — the DPA, transfer safeguards, subprocessors, and data subject rights.
- Data Processing AddendumThe DPA covering how Spike processes customer data as a processor.
- Migration offer termsEligibility, qualifying providers, coupon usage, and validity for the migration discount.
Blog, docs and API
- BlogWriting on incident management, on-call practice, and what we are building.opens in a new tab
- DocumentationSetup guides, integration walkthroughs, and reference for every Spike feature.opens in a new tab
- API referenceThe REST API for incidents, schedules, services, and escalation policies.opens in a new tab