Spike calls your team when things go wrong.
Then it helps you triage, fix, and close it out, with AI helping at every step.
- PAY-3117
Payment webhooks failing — 5xx from the provider on 12% of calls
Datadog · Escalates to step 2 in 6m
4m ago
- API-2841
Checkout p99 latency above 2s in us-east-1
Prometheus · Alerting on-call
11m ago
- OPS-4470
SSL certificate for api.spike.sh expires in 48 hours
Pingdom · Auto-resolve timer running
26m ago
- INF-1905
Postgres primary CPU pinned at 94% for 10 minutes
Grafana · Acknowledged by James
58m ago - WEB-1188
Error rate spike on /login — 502s from the edge
Sentry · Acknowledged by Jordan
1h ago
- INF-1892
Node pool scaled past threshold, recovered on its own
CloudWatch · Time to resolve 9m2
3h ago - CRN-6021
Nightly billing reminders completed
Every day cron · Time to resolve 10s
Yesterday - API-2790
Kafka consumer lag above 30,000 messages
Grafana · Resolved by timer3
Yesterday - WEB-1142
CDN cache hit ratio dropped below 70%
Datadog · Time to resolve 22m42
2 days ago
Trusted by
100+ companies
Trusted by Accenture, Neat, Wolters Kluwer, Chalo, Webpros, and 100+ other companies.
INCIDENTS PROCESSED
20 million Incidents processed
ON-CALL SHIFTS ROTATED
200 thousand On-call shifts rotated
PHONE CALL ALERTS
500 thousand Phone call alerts
TOTAL ALERTS SENT
1.25 million Total alerts sent
Alerts you can't miss.
Phone, chat, or app. Spike gets through, even on Do Not Disturb.
Explore alertsPhone call
Mobile app
WhatsApp & SMS
- #incidents
SpikeAPP20:05
Running out of disk space
StatusTriggeredSeveritySEV1Slack bot
Spike10:56 PM
Running out of disk space
Repeated 2 times · Suppressed 14 times
IncidentENGG-24
ServiceDatabase service
SeveritySEV1
Microsoft Teams bot
Spike reads the alert and writes the incident.
A clear title in your team’s voice, with severity and priority suggested for you.
Checkout CPU pinned at 98% on prod-web-3
AIprod-web-3 has been at 98% CPU for ten minutes. Checkout latency is climbing.
MCP connections
Bring Spike into your AI client over MCP. Ask about incidents and let agents act on them.
Build your own agents
Extend Spike over MCP to build your own agent that triages and acts on incidents your way.
Auto-detection
Spike spots duplicates and recoveries on its own, so only real incidents reach you.
Alerts arrive from the tools you already run.See all 80+ integrations
Route the right alert to the right person, every time.
Escalations page the right person at the right time, on their own.
Explore escalation policies
Primary on-call
Slack
Secondary on-call
Maya KhanJordan Reid
James AdamOn-call, done right.
Schedules your team can trust, and then stop thinking about.
Explore on-callSpike reads the situation. Then it routes.
Pick an incident and watch the rule sort it out. No manual triage.
See alert routingIF
Title contains down
OR IF
Incident has SEV1 severity
OR IF
Payload priority is ≥ P1
THEN
Change policy → Call everyone
Add Alex Smith as responder
Mark priority P1
Customers
“With Spike, we can sleep soundly, knowing that our systems are covered 24/7”
Matt Bird
Senior Engineer, Neat
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