Changelog

All new releases and improvements to Spike

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Welcome to the new Spike

We rebuilt the Spike app with a new design, faster navigation, and keyboard shortcuts throughout.

Read the full story in our blog post →

Here is everything that changed.

Incidents page

When you log in, you now land directly on the incidents list. The Home tab is renamed to Incidents.

The header is re-organized around what you need most:

  • Your on-call status, which is visible on every page
  • Create Incident button (Click it or press C to create one manually)
  • Invite team members button
  • Out-of-office mode

Cooldown and Deep Work modes are deprecated.

Incidents list

The incidents table is redesigned for faster triage.

  • Click a row to open an incident, or move between rows with the up and down arrow keys.
  • Select and deselect rows with X or Shift+Down.
  • Press Command+K on selected incidents to run status, priority, severity, mute, and manage responders’ actions.
  • Bulk-acknowledge, resolve, and add/remove responders. Change priority or status from the keyboard or action buttons.
  • Manage responders, status, mute, priority, and severity directly from a row without opening the incident.
  • Press R or use the refresh button to fetch new incidents. Useful while testing integrations.
  • New filters include: assigned to you, critical only, has a resolution note, and incidents that mention you.

View incidents →

Incidents details page

When you open an incident, you'll find a cleaner layout focused on the title and message. All the key actions: acknowledge, unacknowledge, resolve, and escalate are at the top.

  • Add a resolution note and resolve in one action. Or add a note to an open incident and resolve it later.
  • Escalating an acknowledged incident now prompts you to unacknowledge and escalate in one click. Acknowledged incidents pause escalation alerts.

Unacknowledge and escalate

  • Improved view of how repeated and suppressed incidents were resolved previously.
  • Quick actions panel: resolve, change severity and priority, jump to the integration or escalation.
  • Create a status page incident with a custom message, make the incident public, start a conference call, or create a Linear or Jira ticket.
  • The payload view is redesigned. Copy any key, search with /, view as JSON, and copy the full payload. You can also add links to the incident.
  • The activity log has filters and sorting. Escalation alerts are grouped by level so you can see how far an incident escalated.
  • Comments and notes are merged into a single Note. Tag teammates with @name and link incidents with @ID.
  • Press Command+K to run common actions from the incident page.

On-call page

The on-call page puts the calendar front and center. No more scrolling to reach it.

  • Switch between month, week, and day views using keyboard shortcuts.
  • Filter the calendar to show only your shifts.
  • Add overrides by clicking a shift to overwrite it, or drag across empty dates to create one. Remove overrides directly from the calendar.
  • Switch between on-calls with Command+K or by clicking the schedule name.
  • Open All Schedules to see everyone's shifts. Filter by your own shifts or by a specific schedule.
  • Layer configuration is in a compact panel. Open it to view layers, swap members, and reorder.
  • Connected escalations are accessible from the same view.
  • Contact the current on-call member via email or call.

View on-call →

Escalations page

Navigating to the right escalation policy is faster now. Use the left panel to switch between policies. Filter by on-call schedule, user, integration, or number of levels.

Editing is faster too. You can make changes easily. Undo or redo changes at any point, and a full history of edits is available.

Each level now shows how many minutes after trigger it runs, and the total escalation duration.

View escalations →

Integrations page

All integrations (Slack, Microsoft Teams, Linear, Jira, Freshdesk, etc) live in one place.

Add incident-triggering sources (like Grafana) and outbound integrations (like Slack) from the same flow.

Teams page

Team management is improved.

  • Filter teams and find what you need faster.
  • Join or move to a team more easily.
  • Move and remove members with fewer steps.

Explore the new Spike →

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