Unlimited escalations
Unlimited alerts
Unlimited integrations
Unlimited services
Unlimited incidents
Multiple team members
Email and chat support
Unlimited incidents
Never miss an incident without having to upgrade multiple tiers
Suppress repeated incidents
We don't alert you of repeated incidents when it's already acknowledged
Incident grouping
Group incidents, gain context and learn from it
Activity log
Better transparency throughout your team for each incident
Reassign incident
Collaborate and pass it to another team member who can help resolve
Public incident pages
Share incident details with your team and customers, embed it anywhere
Unlimited alerts
You can worry on resolving incidents not the extra costs for alerting
Phone calls
Get alerts anywhere and everywhere, even while you sleep
Emails
Every incident alert, straight into your inbox
Slack
Alert multiple channels, take actions on incidents within Slack
Actionable alerts
Acknowledge and resolve your incidents through all alert channels
Unlimited escalations
Alert the right person at the right time with multiple escalation policies
Multiple team members
No limit on number of steps and members in an escalation policy
Customisable
Customise your plicy and add simultaneous alerts to mutliple members
Repeat escalations
We repeat escalations till an incident is acknowledged
Acknowledge timeout
Set a timeout and we will remind you to resolve your incidents
New incidents vs Repeated incidents
Graphs and data to point the bottlenecks by service
Affected services
Know which service took the most hit for a given time interval
MTTR & MTTA
Metrics that help?? We built it and none of our customers used it so we removed it. Can be enabled on request basis
Individual reporting
Insight into team member's input in resolving incidents (coming soon)
Unlimited integrations
We will not charge you separately for exclusive integrations
Webhooks
Create incidents by making a simple POST request using our webhooks
Slack integration
Why email when you can Slack?!
Unlimited services
Come full circle by adding incident tracking to all your services
Affected services
Know which services are affecting your platform health
Multiple integrations
Monitor nook and corner for all your services
Call, email or chat
Quick resolution over email and chat. We don't charge to get on a call with you
Knowledge base and resources
Extensive knowledge base and docs, so you can get started easily. Integration guides comes with extensive screenshots.
Free consultation
Don't know where to begin? Unsure of what to monitor? We provide hand-holding to setup and start receiving incidents