
Resolution Alerts—configure to get alerts when incidents are resolved, whether automatically or by other members.
Learn more ➝ https://docs.spike.sh/alerts/personal-alerts-management/resolved-incident-alerts
What You Need to Know:
Real-Time Alerts: Receive resolution alerts instantly—within 600ms—via SMS, Email, App notifications, WhatsApp, and Telegram.
Customizable Alerts: Choose how and when you receive resolution alerts. For example, get email notifications during office hours but app notifications afterward.
✅ Green Check for Clarity: Each resolution alert comes with a green check mark and the incident title for quick context.
This feature is designed so everyone is kept in the loop. Only those who were alerted or are currently assigned to the incident will receive alerts when incidents are resolved. Whether it's an automatic resolution or one handled by a teammate, you'll know immediately!
Get the mobile app