You can now integrate N-able N-central with Spike to receive real-time alerts when your monitored servers, networks, or endpoints encounter issues.
You can now test your alert channels instantly after setting them up.
Receive test alerts for phone calls, SMS, WhatsApp, Telegram, and Mobile app to make sure you are setup when incidents trigger.
Admins can test alert setups for other members as well.
You get 3 phone call and SMS tests per user per day.
Find it in Settings → Team → Send test alerts.
You can now test your escalation policies with one click shortcut.
Just hit “Test Escalation” on any escalation policy to create an instant test incident and run through the entire escalation flow.
It’s an easy way to verify your rules and routing before a real incident occurs.
From Spike's dashboard
c⌘ + ↵ (Mac) or ctrl + ↵ (Windows/Linux)That’s it — incident created.
It takes just 6 seconds (including 3 to type the title).
No forms. No clicks. No distractions.
We’ve expanded our Azure integration to support more services across Azure Monitor, Application Insights, Log Analytics, and Security Center.
You no longer need to be a Spike user to create incidents from Slack.
Anyone in your workspace—clients, contractors, or teammates who aren't part of your on-call team can now use the /create-incident command.
Just add the Spike app to your Slack workspace, and everyone gets access to create incidents.
This makes it easier for your entire team to report issues, even if they're not part of your Spike account.
We've updated our Paessler PRTG integration.
It now auto-resolves incidents when the underlying issues clear up, so you won't see stale alerts cluttering your dashboard.
Also, incident titles are more descriptive and easier to understand at a glance.
This helps you better manage alerts from PRTG’s powerful monitoring of your entire IT infrastructure—including networks, servers, bandwidth, data centers, and more.
Spike now supports Live Call Routing in beta.
It’s a direct line that connects incoming calls to on-call engineers automatically. No more transferring calls or hunting down the right person.
Setup is quick:
After the call, you can create a new incident or link the call to an existing one.
Also, every call is logged with its recording and details, and a notification appears in your Slack or Teams channel.
Live Call Routing is now available in your account, and it works with your current schedules.
Our AWS integration now works across multiple AWS products including CloudTrail, CloudFormation, and others. You can connect everything with a single integration. No change is needed on your end.
The improved integration has better incident titles, auto-resolution, and grouping of incidents. This helps your team spot what’s important, group related issues, and respond faster.
We’ve upgraded our CrowdStrike integration to give you a richer set of security events. The integration now supports detection summaries, auth and audit events, XDR, and more.
You get more context and fewer duplicates for faster triage—all without writing any Title Remappers.
We’ve improved our Sentry integration to make incident titles much clearer and easier to understand. Now, error descriptions are more concise and to the point.
You can now choose who gets mentioned in Slack alerts from your escalation policies. Instead of always tagging everyone with @here, you can select:
@here@channelThis helps you cut down on noise and send alerts only to the right people. No more pinging the whole team for low-priority issues.
Note: By default, all your existing escalation policies mention @here.
We’ve made it easier to spot incidents that were auto-resolved.
On your dashboard and mobile app, these incidents now clearly show as Auto-Resolved instead of the regular status badge.
This makes it simpler to review incidents at a glance — especially with the growing number of auto-resolved alerts.