Incident Context
Complete incident context, total visibility
Incident context provides responders with a comprehensive overview at a glance, combining severity, priority, and affected services to quickly clarify the current status of all services involved.
Repeated and suppressed incidents metrics
Repeated metric: Track how often a specific incident repeats, providing crucial context for responders and aiding in faster resolutions.
Suppressed metric: The suppression engine intelligently reduces noise by filtering out continuous alerts from integrations until the issue is resolved. This approach allows your team to focus on fixing problems without the distraction of unnecessary alerts, thereby reducing alert fatigue.
Severity and Priority
Responders can set persistent severity & priority for incidents. This influences escalation policies and alert rules to route critical alerts or notify via chatops. Severity is also automatically derived directly from incident payloads
Severity levels: SEV1 to SEV3
Priority levels: P1 to P5
Instant Incident Context
Instanly access detailed timestamps and affected services for any incident at a glance
Additional Features
