In 2024, we focused on operating at a very high speed. Every week was a lot of tiny releases, meeting with users, fulfilling user requests and focusing on simplicity. Still an incredibly small team (< 10) but tons of releases.

2025 is going to be great but before that let's glance on the year gone.

Read the 2023 recap

What we released

Epics only:

  1. Mobile app for Android and iOS
  2. Spike app for Slack (a major reboot)
  3. Microsoft Teams app support for multiple spaces
  4. Raycast app
  5. Zendesk app
  6. Shortcut app
  7. Playbooks
  8. Many minor on-call updates
  9. Auto-resolve alerts
  10. Resolution notes in incidents
  11. Links in incidents - a big revamp
  12. Live status page widget
  13. Subscriber control in status pages
  14. More theming options in status pages
  15. RSS subscription for status pages
  16. And finally..a bunch of integrations

Some interesting stats

Deployment Statistics

We deployed 691 times to production in 2024, averaging approximately 2 deployments per day.

Most Newly Created Integrations

This year, we observed a significant increase in AWS integrations at Spike. Here are the most added integrations:

  1. AWS
  2. Azure
  3. Email
  4. Datadog

Spike alerted of incidents more than ever before! it sent over 165,000 alerts last year, averaging 1 alert every 3.2 minutes, a sharp improvement from 1 alert every 15 minutes the previous year.

To put it into perspective, if a single engineer handled every alert, they’d need to resolve 450+ incidents every day — with no vacations allowed! Spike also successfully delivered alerts to users across 30+ countries, including Chile, Serbia, and Macau.

A surprising rise in Whatsapp alerts the past year. Slack is not surprising :)

Alert Breakdown by Channel:

  • Slack: 30,000 (up from 3rd place)
  • WhatsApp: 25,500 (up from 4th place)
  • Phone: 24,500 (no change)
  • Microsoft Teams: 15,000

Incidents in Numbers

Critical alerts tripled in 2024, rising from 3,000 to 9,200. However, the total number of incidents year over year remained steady. Teams are improving their understanding of true incidents and fine-tuning alerts to work better for them.

Critical alerts 3x in 2024
  • New incidents: 2,222,000
  • Suppressed incidents: 1,439,000
  • Repeated incidents: 54,000
  • Automatically resolved incidents: 132,000
  • 🔥 Critical incidents: 9,200 (3,000 last year)

On-Call in Numbers

Nearly 30% of on-call overrides were added during the Christmas and year-end breaks, which comes as no surprise!

  • Total shifts rotated: 53,000
  • On-call overrides: 8,000

Note: All data is rounded to the nearest whole number.

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