Twilio helps you easily setup and automate making phone calls, sending SMS, Whatsapp notifications and emails with SendGrid.
Twilio integrates quite easily with Spike via webhooks. Create a webhook alert for each or all of your monitors for one or all of your services
With Twilio integration, you can -
• Get usage alerts from Twilio. Setup triggers for number of calls made, sms sent etc.
• Receive alerts for every error debugger from Twilio catches. You can customise to get just first error of day or 100 errors each week, etc.
• Send all important alerts to the team who works on sending notifications.
• suppress similar incidents from Twilio to reduce alert fatigue
Twilio usage triggers are super critical. We at Spike once were attacked by scammers of Toll fraud and lost over $800. Thanks to the usage triggers, we got a phone call from Spike and stopped it immediately by cutting losses quickly. Read more about how it happened