announcements Easy to manage fine-grained access control and roles The new access control and custom roels allow admins and managers alike to fine-tune controls for their teams. Enable larger teams to manage their incidents with ease.
culture Got an incident? pull the Andon Cord Andon Cord catapulted Toyota into 40 years of unprecedented quality and domination. Here's how they did it.
incidents What the heck is an incident? Incident management is all about incidents but what the heck is an incident anyway?
incidents Our journey to become Powerful Incident Management platform We spoke with our users. Understood the problems and started on a long journey to fix them. Here's where we are so far.
new feature Introducing Title Remapper Title remapper empowers you to programmatically change incident title in real-time
new feature Multiple responders for a single incident Add multiple responders to one or more incidents. Helps in gaining empathy, transparency, and future context for an incident that helps reduce MTTR
intro Introducing Support Member role Introducing Support Member role. Notifies your support team soon as your customers are affected so they won't be caught blindsided.
dev Simple git aliases for daily purpose 👩💻 On average, every developer commits their code at least once a day. Having some git aliases help you quickly make changes and push your code. No more typos One of
tools ⚡️Tools and products we use at Spike - part 2 We believe in outsourcing complex jobs to specific products. This a small list of other tools and products we use. 👈 First part on all the tools and products used by
tools ⚡️Tools and products we use at Spike - part 1 Every organisation uses a multitude of a number of tools to support their business. We will try and cover all of the ones we use at Spike This post has
