Normal Operations
Normal operations in incident management refer to the standard functioning of systems and processes without any active incidents or disruptions.
What Are Normal Operations
Normal operations in incident management refer to the standard functioning of systems and processes without any active incidents or disruptions. It represents the baseline state against which incidents are measured.
Example of Normal Operations
A company's network typically operates at 60% capacity during business hours with 99.9% uptime. Any significant deviation from these metrics could signal an incident.