Customers / SocialBee
SocialBee's team continues to rely on Spike for incident alerts to on-call members for over 3 years.
Over three years of partnership
For over three years, Spike has been part of how SocialBee keeps its systems reliable and its customers happy. Vlad Ardelean, Co-Founder & CTO, has trusted Spike to help his team stay on top of incidents while the company continues to grow.
As SocialBee evolved, their operational load increased, and they added more team members to Spike.
“Spike has been a constant in our growth. As our team scaled, we never had to worry if our incident management could keep up.”
Vlad Ardelean Co-Founder & CTO, SocialBee (WebPros)
Fast, responsive support
Vlad has consistently appreciated Spike’s fast, responsive customer support whenever his team needed assistance. This responsiveness reinforces that Spike is not just a vendor, but a dedicated partner invested in their success.
“The support team at Spike is incredibly responsive. We often get answers within minutes. They treat our issues with the same priority we do.”