CUSTOMERS / Virtually Human

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Virtually Human migrated from OpsGenie to Spike for their globally distributed remote team

8+
Remote locations
Blockchain + Entertainment
Industry
Australia
Headquarters
November '23
Relying on Spike since

Virtually Human develops superior consumer-first entertainment experiences with emerging technologies like blockchain.

When they sought an alternative to OpsGenie, Steven Ryder, their Engineering Manager, led the transition to Spike. The migration was seamless with zero disruption. This laid the foundation for on-call schedules with 15 members across 8 time zones in their globally distributed team.

“Spike has been a real pleasure to use day-to-day. Since the early days of our search for an OpsGenie alternative, it has been fantastic.”

“Spike has been a breath of fresh air compared to OpsGenie. Moving to Spike is something we're really happy we did. I agree with Spike that handling On-call scheduling and escalations need not be complicated or expensive”

Steven Ryder Steven Ryder Engineering Manager, Virtually Human

On Steven's feedback, Spike’s team built fast-tracked features. Many of these are now vital to VHS Labs’ incident and on-call processes.