Escalation policy template
Escalation for 2 people
  • Email first, phone call later
  • Ideal for first time incidents
  • Best to include an on-call member in this policy to verify the incident
STEP 1  
Alert via     email   to   Adam Smith
Escalate after 10 mins
STEP 2  
Alert via    phone   to   Adam Smith
Alert via     email   to   Salim S
End of escalation
STEP 3  
Alert via    phone   to   Adam Smith
Alert via    phone   to   Cathy Jones
End of escalation

All Escalation Policy templates
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TRY THE WORLD'S SIMPLEST WAY TO HANDLE INCIDENTS AT JUST $7/MONTH

It takes only 5 minutes to setup your first integration and receive an alert with an example incident.

Get started 
  • • No credit card required
  • • Risk free 14-day trial
  • • Cancel anytime