Escalation policy template

Email first, SMS later

Email first, SMS later

Good for low priority incidents

Feel free to remove SMS if not needed. Many prefer to just have a single step too.

STEP 1  
Alert via     email   to   Pru H
End of escalation
STEP 2  
Alert via     sms   to   Cathy Jones
End of escalation

All Escalation Policy templates

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