Escalation policy template

High Severity escalation

Include everyone from your team

Phone calls to everyone, there is no hiding

Use alert rules and send alerts via this policy for high severity incidents

STEP 1  
Alert via    phone   to   Cathy Jones
Alert via    phone   to   Pru H
Escalate after 10 mins
STEP 2  
Alert via    phone   to   Salim S
Alert via    phone   to   Cathy Jones
End of escalation

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