Escalation policy template

Alert on all channels

Includes most people from your team

Phone calls to everyone, there is no hiding

Use alert rules and send alerts via this policy for high severity incidents

STEP 1  
Alert via    phone   to   Cathy Jones
Alert via     email   to   Pru H
Alert via      MS Teams   to   Dev MS Teams
Alert via     sms   to   Salim S
Alert via     Slack   to   # general
Alert via      Discord   to   All-day discord channel
Escalate after 10 mins
STEP 2  
Alert via    phone   to   Salim S
Alert via    phone   to   Pru H
End of escalation

All Escalation Policy templates

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