Escalation policy template
Alert on all channels
Includes most people from your team
Phone calls to everyone, there is no hiding
Use alert rules and send alerts via this policy for high severity incidents
STEP 1
Alert via
phone
to
Cathy Jones
Alert via
email
to
Pru H
Alert via
MS Teams
to
Dev MS Teams
Alert via
sms
to
Salim S
Alert via
Slack
to
# general
Alert via
Discord
to
All-day discord channel
Escalate after 10 mins
STEP 2
Alert via
phone
to
Salim S
Alert via
phone
to
Pru H
End of escalation
All Escalation Policy templates
Try the World's Easiest Way to Manage Incidents and get Ahead of Service Degradation and Disruptions
- Risk free 14 days trial
- No credit card required