Escalation policy template

Slack channel and then SMS

Slack first, SMS later

Good for low priority incidents

Feel free to replace Slack with Discord or MS Teams

STEP 1  
Alert via     Slack   to   # general
Escalate after 20 mins
STEP 2  
Alert via     sms   to   Adam Smith
End of escalation

All Escalation Policy templates

Try the World's Easiest Way to Manage Incidents and get Ahead of Service Degradation and Disruptions

Get started
  • Risk free 14 days trial
  • No credit card required

Discover more