Escalation policy template

Slack channel and then SMS

Slack first, SMS later

Good for low priority incidents

Feel free to replace Slack with Discord or MS Teams

STEP 1  
Alert via     Slack   to   # general
Escalate after 20 mins
STEP 2  
Alert via     sms   to   Adam Smith
End of escalation

All Escalation Policy templates

Discover more

× Zoomed Image